Senior Training & Development Specialist

What We have to Offer

Our Personal Lines Division is currently seeking a Senior Training and Development Specialist who will lead the training, development and coaching program for our new hires and service team members.

Our training program aims to maximize team potential, client service quality, and operational efficiency while ensuring compliance.

The ideal candidate possesses a solid grasp of instructional design principles and their practical application, coupled with proven expertise in developing and analyzing metrics to assess training effectiveness and impact.

While this position has the flexibility to be primarily remote, your willingness to travel within our service area to deliver in-person training, collaboration and team building is essential to the success of this position.

What You Bring:

• Creative self-starter who seeks opportunities to engage others and accomplish meaningful work.
• Someone who effectively manages multiple initiatives while collaborating effectively in a virtual and in-person setting.
• A minimum three-to-five years training, development and facilitation experience including preparing training materials in a variety of instructional formats.
• Experience working within the Property & Casualty Insurance Industry and fluency with application management systems, specifically AMS360, will be highly valuable to this role however, lack of industry experience may not prohibit an outstanding candidate with a T&D background from being selected!
• An active Property & Casualty License is required within the first 90 days of hire and must be maintained.

About Us:

At The Richards Group (TRG), we believe the best business partnerships are personal. The Richards Group is a local independent insurance, employee benefit and financial services consulting firm founded in 1867. While we continuously grow, our commitment to exceptional service and creative insights to our clients remains the cornerstone of our business. Our team of roughly 160 team members have voted us one of the Best Places to Work for 9 consecutive years and we recently won the 2024 Governor’s Excellence in Worksite Wellness GOLD Level Award. Achieving these humbling accolades is largely due to the extraordinary, talented, smart, and driven people on our team. At The Richards Group, we provide a culture that values community, professional growth, flexibility and work-life balance so that you can achieve your professional and personal goals. Join us!

Learn more about The Richards Group.

Perks of Working at TRG

Purpose and Community: we wholeheartedly embrace a culture of giving back and maintaining strong ties to the communities that we serve.

Remote and Hybrid Flexibility: We’ve embraced workplace flexibility and have positions

that are work from home, at an office, or a hybrid of both.

Social Connections: We take every opportunity to have a good time as a team including our Cocktails and Colleagues happy hour series, Employee Appreciation Day, Red Sox games, comedy shows, concerts, holiday lunches, team and department retreats, virtual trivia and costume contests…the list goes on!

Benefits and Wellbeing: TRG takes a wholistic approach through benefits, compensation, education, programming and support services that encompass and invest in our colleagues’ social, financial, physical, and emotional well-being.

Professional and Personal Development: TRG understands the importance of growing both professionally and personally and will make sure you’re getting the experience, education, and licenses necessary to ensure you develop and grow.

EEO Statement

The Richards Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.

Please note that The Richards Group participates in E-Verify should you be selected for a role with our company we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about E-Verify please visit E-verify.gov.

Join our award-winning team and help us continue to make a difference!