Senior Total Rewards Project Manager

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

The Senior Total Rewards Project Manager will lead department projects, ensuring timelines and tasks are met. They must have excellent communication skills fit for all levels of the organization. This role will work to align business requirements to proposed solution design, development, and testing efforts. They will establish team-wide clarity around delivery timelines, tasks, and solution quality. The Senior Total Rewards Project Manager will ensure new requests fall within the approved scope, budget, and timelines of a given project. This individual will help to identify risk areas and roadblocks and be the champion in removing or escalating those roadblocks. They will utilize appropriate project frameworks but remain flexible to meet the needs of each individual project. They will be comfortable embracing new technologies and work closely with the Human Resources department to ensure the Total Rewards team’s projects are executed.

Job Qualifications:

• Bachelor’s Degree in a related field or PMP certification, required

• 3-5 years experience in delivering projects from start to finish of varying size and complexity, required

• 1-2 years experience in a project management software, required

• Experience in people management or change management of teams of 10 or greater, preferred

• Experience in working in human resources, preferred

• Experience working in a Matrix-style environment, preferred

Location Requirement: 

This role is located in the Greater Phoenix area. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Lead technical and functional projects with cross-functional teams:

• Manage projects from start to finish, ensuring deliverables meet DB budgets, timelines, and scopes

• Provide updates and effective communication between stakeholders while managing DB expectations and ensure that stakeholders are informed and engaged throughout the project lifecycle

• Manage project budgets, including forecasting and tracking project costs, and ensuring that projects are resourced appropriately to deliver on time and within budget

• Ensure compliance with organizational policies and standards, including security and data privacy requirements

• Coordinate project testing, deployment, and post-implementation activities, ensuring successful project delivery and that lessons learned are applied to future projects

Support and coordinate project team members, internally and externally: 

• Develop and deliver presentations to key stakeholders as needed

• Participate in the strategic planning activities for the assigned area

• Hold and/or attend regular project status meetings, vendor presentations, and teleconferences associated with assigned projects

• Develop strong partnerships and work with peer levels of management to resolve resource conflicts

• Negotiate and manage vendor contracts, ensuring that contract terms and conditions are fair, clear, and enforceable and that vendors are held accountable for meeting their contractual obligations

Identify, track, escalate, and resolve issues to minimize risk:

• Identify, track, and mitigate risks to ensure DB project successes

• Work through and escalate issues that serve as roadblocks and/or place project objectives at risk

• Champion a culture of continuous improvement within the project management team, encouraging team members to share ideas and feedback

• Take ownership of project outcomes and drive results that meet or exceed customer expectations

• Maintain a high level of professionalism and represent the company in a positive manner at all times

Skills:

• Project Team Leadership

• Project Tracking

• Communication

• Problem Resolution

• Leadership

• Cross-Functional Teamwork 

• Support Team Management 

• Compensation in Total Rewards

Physical Requirements:

• In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

  • Must be able to collaborate in-person with occasional impromptu in-person meetings 

• Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

• Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds

• Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

• Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.

• Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.

• Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. 

• Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

$118,689.79 - DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!