N-iX is looking for a Senior Technical Writer to join the E-Commerce project.
Your Responsibilities
- Plan and create technical documentation for our e-commerce platform and APIs in cooperation with product managers
- Work closely with product owners to understand the how and why behind tools´ features
- Work with software development teams to document new and changing product features and offering, ensuring documentation accuracy, quality, and usability
- Organize and manage your work as part of a self-organized team and meet commitments
- Work with other technical writers on information design & architecture, user experience, and process enhancements
- Get hands-on with our platform & gather content for documentation by various means, including direct interaction and use of platform tools
- Manage publication of documentation websites via documentation solutions like MadCap Flare, Readme.io, and Docusaurus
- Contribute to improving our existing documentation and maintain platform knowledge
Your Background
- Spoken and written English at native-speaker level
- Strong technical understanding of software, web technologies, and technical proficiencies in SaaS
- At least 5+ years of experience in writing technical publications for software products, ideally APIs
- Excellent verbal and written communications skills; ability to write clear and concise content
- University degree in Technical Communication or equivalent
- Knowledge of topic-based authoring, single-source publishing, and structured writing
- Efficiency with modern documentation technology stack including Madcap, static site generators (Docusaurus), Jira, Git, and a docs-as-code approach
- Experience with development concepts and tools (source code management, code review, and CI/CD)
- Familiarity with and previous experience working in an agile environment which translates in grasping complex technical concepts and handling complex tasks in a timely manner
- Ability to operate under ambiguity and manage your own time
- Experience with XML, HTML, and CSS
- Precision and attention to detail
- Ability to think for yourself and creativity in conveying information most effectively • Familiarity with the Microsoft Writing Style Guide and the ability to write consistently in this style
We offer:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
Top Skills
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success.
With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
