Our Opportunity:
We are seeking a Senior Technical Program Manager to join the Pharmacy Engineering team in Boston, MA. You will lead the delivery of high impact projects that span multiple Chewy teams. You will be responsible for the technical planning and implementation of new Pharmacy product offerings and creating a seamless connection to Chewy's services and products for the pharmacy operations, B2C and B2B. In this role, you will partner closely with pharmacy operations, product and engineering to coordinate and deliver sophisticated projects managing dependencies and presenting status, risks and mitigations. You will work with our developers to ensure clarity in requirements and be responsible for the implementation strategy from conception to delivery. You will collaborate across multiple Chewy business and product teams as we build a connected experience!
What You'll Do:
- Lead programs cross-functionally with teams of pharmacy operations, product managers, and engineers to deliver products and features with strong pharmacy operations cost savings and B2C/B2B customer value
- Establish mechanisms to improve teamwork across teams and maintain a high-quality bar for engineering implementation
- Review and report on progress, handle project risks, and implement contingency plans to keep projects on track
- Coordinate with business partners to ensure the team is continuously delivering for the growing needs of the business
What You'll Need:
- 5+ years of Technical Project/Program Management experience
- Technical savvy - including hands-on knowledge of system integration, databases, and business intelligence
- Agile experience (eg. Scrum Master, Product Owner) and ability to run sprints, stand-ups, and handle backlog
- Excellent communication and organization skills
- Ability to perform business requirements analysis and technical design
- Capability to identify and mitigate development and implementation risks
- Bachelor's degree or equivalent experience in Computer Science, Information Systems, or Business Administration
- Position may require travel
Desired Skills:
- Prior software development experience
- Experience building and operating critical systems
- Strong analytical skills including SQL
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
