Senior Technical Advisor- BigFix

Provide senior level technical expertise on decisions and priorities regarding the enterprise’s overall systems architecture, and instrumental in analysis and recommendation of infrastructure, architecture, application and performance enhancements. Provides complex and vital knowledge critical to the setting of vision and strategies within the IT organization.

What You’ll Do:

• Serve as a technical expert resource within IT in planning, strategizing and developing resource requirements and direction for applications, architecture and/or infrastructure. Review and design system software and hardware builds analyzing system options, risks, cost vs. benefit, and impact on the enterprise business process and goals. Develop and document the framework for integration and implementation for changes to technical standards.

• Provide expert technical guidance to project team areas as appropriate. Evaluate vendor-supplied software packages and make recommendations to IT management. In coordination with Project Leads, provide input on all proposals that could potentially impact systems. May perform sizing on proposed new services and systems through simulations of system configurations and capacity modeling for multiple platforms to establish capacity requirements.

• Review customer requests, security patches, and audit requirements for additions or changes to systems, and evaluate feasibility to determine if/how to handle the request while maintaining an adequate/appropriate overall systems infrastructure. To determine if requested changes are possible, review system capabilities, workflow, and scheduling limitations. Ensure data integrity and space requirements are met across a variety of platforms. Provide data needed to ensure reliability and availability of platforms to meet business objectives.

• Facilitate the establishment and implementation of standards and guidelines that guide the design of technology solutions, including architecting and implementing solutions requiring integration of multiple platforms, operating systems, and applications across the enterprise.

To Qualify for This Position, You’ll Need:

Required Education:

• Bachelors in a job-related field

Degree Equivalency:

• Associates degree plus an extra 2 years job related work experience for a total of 14 years of required work experience (see "required work experience")

OR

• 16 years required work experience.

Required Work Experience:

• 12 Years IT experience including 7 years progressive responsibility within area of expertise.

Required Skills and Abilities:

• Strong analytical and logical thinking skills.

• Thorough understanding of operating systems and foundation architecture.

• Expert knowledge of the following as applicable: systems programming, graphical user interfaces, control languages, development, quality assurance, integration methodologies, and the use of currently utilized programming productivity tools.

• Expert knowledge in the analysis of system software, tools, technologies, and/or products and making recommendations for performance enhancements.

• Thorough understanding of the implications of multiple systems software products.

Required Software and Other Tools:

• Standard office equipment.

What We Prefer You Have:

• AWS Certification (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator).

• Proficiency in managing and automating patching processes for Windows, Linux, and MacOS systems.

• Strong understanding of AWS services and their integration with on-premises systems.

• Experience with scripting languages (e.g., PowerShell, Python, Bash) for automation and configuration.

• Knowledge of IT security standards and frameworks (e.g., NIST, CIS, ISO 27001).

• Exceptional troubleshooting and problem-solving skills.

• Experience with hybrid environments integrating BigFix and AWS.

• Familiarity with tools like Splunk, ServiceNow, or other ITSM platforms.

• Strong project management and documentation skills.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 5+ years of experience as a BigFix Administrator, managing enterprise-level deployments.

Work Environment:

Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

What We can Do for You:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401K retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Wellness program and healthy lifestyle premium discount

• Tuition assistance

• Service recognition

• Employee Assistance

• Discounts to movies, theaters, zoos, theme parks and more

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications.  This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.

Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.