YOUR MISSION:
As a Tech Content Marketing Manager (f/m/d)*, you will lead the creation of thought leadership and technical content that positions Parloa as an industry authority in the AI and tech sector.
This role involves producing high-quality content, including blogs, guides, industry reports, and engaging videos that simplify complex topics. You will identify data opportunities, interview technical subject matter experts, and monitor market trends to develop compelling, data-driven insights. Additionally, you will take ownership of the Parloa blog.
IN THIS ROLE YOU WILL:
- Develop and Publish Tech Thought Leadership Content: Create high-quality content on AI and tech that reinforces Parloa’s position as an industry leader, including blog posts, white papers, and landing page content focused on (but not limited to) product and technical insights.
- Create Engaging, Data-Driven Insights: Produce data-driven content pieces, market analyses, industry reports, and interactive content that simplifies complex AI topics into accessible formats, including videos and innovative content formats.
- Own and Manage the Blog: Create and lead the blog strategy, developing a clear content calendar, coordinating with writers, and implementing efficient workflows for content creation and publication.
- Collaborate with Tech and Product Experts: Engage with tech and product teams to produce and support them in producing content that showcases expertise.
- Stay Current on Product and Industry Trends: Deepen product knowledge and stay updated on fast-changing tech trends to keep content relevant.
- Create Customer Success Stories: Highlight customer achievements through impactful storytelling that demonstrates product value.
- Oversee Content Production and Quality: Oversee the entire content production process—from coordinating freelancers and designers to managing page creation and publishing—while ensuring all content meets high standards for quality, consistency, and brand voice.
WHAT YOU BRING TO THE TABLE:
- B2B Tech Content Marketing Experience: 3-5 years in a sales-led, B2B tech content marketing role (ideally SaaS), with a proven ability to produce impactful content. Experienced in collaborating with tech experts, product teams, and engineers to create results-driven content.
- Exceptional writing skills: The ability to craft and refine content that aligns seamlessly with Parloa's tone and voice. Confident in producing and editing highly technical content. (For reference, check out our blog to see the technical expertise and precision we expect in collaboration with our technical team.)
- Strong Technical Acumen and Passion for AI: Deep understanding of technology and enthusiasm for AI, enabling you to translate complex concepts into compelling content.
- Analytical and Market-Driven Mindset: Skilled at analyzing data, tracking industry trends, and turning technical insights into engaging stories that resonate with target audiences.
- Exceptional Content Development Skills: Strong writing and concepting skills across multiple formats, with experience in both traditional copywriting and creating scripts for visual content (e.g., videos, graphics).
- Video Content Creation Experience: Proficient in developing scripts and storylines that bring complex tech topics, impactful customer stories, and other key narratives to life through video.
- Organizational and Project Management Strengths: Highly organized with strong project management skills, capable of coordinating multiple stakeholders—including freelancers—simultaneously.
- Effective Stakeholder Communication: Skilled at engaging with both external customers and internal experts, ensuring smooth collaboration with subject matter experts and freelancers.
- Detail-Oriented and Quality-Focused: Committed to producing high-quality, brand-consistent content through meticulous editing, thorough quality checks, and alignment with brand standards.
- SEO Expertise: Strong grasp of SEO best practices, including keyword research and on-page optimization, to enhance organic reach and engagement.
NICE TO HAVE:
- Background in Journalism: Journalism experience is a plus, bringing strong skills in storytelling, deep research, and critical questioning.
- Experience in Generative AI, Voice AI, or Related Field: Familiarity with the genAI or voice AI market is advantageous.
- Experience with AI Content Tools: Proficiency with AI-driven content platforms (e.g., Jasper) to boost efficiency and creativity in content creation.
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of over 35+ nationalities with flat hierarchies and a collaborative company culture.
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
- Attractive compensation package with equity options.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Flexible working hours, 28 vacation days, and workation opportunities.
- Regular team events, game nights, and other social activities.
- A beautiful office with flair in the heart of Berlin or Munich with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals, and drinks.
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:
Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meeting the team → Founder interview
Salary Range
$91,000—$180,000 USD
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Top Skills
What We Do
We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2018 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.
