Senior Team Lead, Training and Knowledge Base

Posted 7 Days Ago
Be an Early Applicant
Toronto, ON
Senior level
Gaming • Mobile • Esports
The Role
The Senior Team Lead will oversee the Training and Knowledge Base team, implementing training initiatives, conducting workshops, assessing training outcomes, and managing stakeholder communications. They will work closely with the Learning & Development department to enhance training programs and ensure the consistent maintenance of documentation and resources.
Summary Generated by Built In

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. 

Our Central Services team in Toronto are currently looking for a Senior Team Lead, Training and Knowledge Base to join the team. 

As a Senior Team Lead, you'll be responsible for leading the Training team and work alongside the Learning & Development department to implement and execute training initiatives throughout the year; while overseeing the Knowledge Base and Communications team to ensure consistency and upkeep of our repository of documentation and (learning) resources.

Key responsibilities will include:

  • Deliver and facilitate training and product knowledge courses for new hires and tenured staff within VGW.
  • Schedule and facilitate workshops, training reminders and self-paced training.
  • Adapt and adjust training methods and style based on various learning needs.
  • Conduct evaluations and assess training outcomes. 
  • Work in conjunction with L&D to develop training modules and programs for VGW.
  • Demonstrate stakeholder management and communication skills.
  • Facilitate engaging discussions with your team and their direct reports, focusing on tailored development opportunities to refine their expertise and retain top talent.

What you will bring to the role:

  • Minimum bachelor level degree in a relevant discipline is preferred, or equivalent level of knowledge gained through higher levels of practical experience.
  • 5+ years experience in Learning & Development and Training.
  • Consulting, relationship management, influencing and negotiation skills.
  • Knowledge of adult learning principles and the ability to deliver training programs.
  • In-depth knowledge of Learning & Development best practice.
  • Excellent communication, presentation and facilitation skills.

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.

As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

Find out more at www.vgw.co


VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.  Please advise our Talent Acquisition Specialist in advance should accommodation be required. We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted.



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The Company
San Francisco, CA
700 Employees
On-site Workplace
Year Founded: 2010

What We Do

Pioneering the online social gaming experience.

VGW started in 2010 in Perth, Australia with the vision of creating a virtual world with a focus on gaming and entertainment. After a few early iterations and continuous development, Chumba Casino was launched in 2012. Our Founder (Laurence Escalante) and a small team of innovative developers succeeded in incorporating our patented sweepstakes functionality into our casino gaming platform.

Since then, Chumba Casino has grown into a leading social gaming provider offering players a broad range of fun and engaging games. What started as a slots-only offering has grown to include a number of table games including black-jack and roulette.

In late 2016 we launched Global Poker – an online poker room based on VGW’s proprietary and patented sweepstake technology and are proud to claim is now the largest poker room in the United States.

VGW is a diverse company which believes in a work hard / play hard ethos. We now have over 700 of the world's best developers, designers, analysts and marketing professionals, with offices in Perth, Malta, Sydney, Manila, Toronto, and San Francisco.

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