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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
As a Senior Talent Acquisition Specialist, you will play a pivotal role in building and shaping Infobip teams by identifying and attracting top talent in the market.
As part of the Talent Acquisition team, you will have the opportunity to recruit for various teams, across different locations, and for both technical and non-technical roles. You’ll work with internal and external candidates, while also contributing to global Talent Acquisition projects and collaborating with colleagues across different regions. In this role, you will partner with our leaders - hiring managers & People Operations Business Partners - to understand the company's culture, current and future hiring needs. You’ll identify potential talent sources, develop strategies to attract the best candidates and ensure a smooth and engaging hiring process.
We offer a dynamic and challenging environment where your role will significantly impact our organization’s growth. Therefore, we are looking for a highly skilled and driven Senior Talent Acquisition Specialist to join our team.
Key Responsibilities
- Full-Cycle Recruitment: Manage the end-to-end recruitment process for a variety of roles, including conducting intake meetings, sourcing and screening candidates, facilitating interviews, and collaborating with Business Partners and the Compensation team to negotiate offers with candidates.
- Strategic Talent Acquisition: Develop and implement innovative sourcing strategies to attract top talent, ensuring alignment with company goals and objectives.
- Lead or contribute to Talent Acquisition Global projects (eg. Referral Programs, LinkedIn optimization, Internal Mobility initiatives) to drive continuous improvements in Talent Acquisition Global processes.
- Stakeholder Partnership: Collaborate closely with hiring managers to understand their talent needs, craft compelling job descriptions, and develop tailored recruitment strategies. Partner with hiring managers to align on talent requirements, provide strategic consultation, and support and train them on effective interviewing techniques to influence optimal hiring decisions.
- Candidate Experience: Ensure a positive and engaging candidate experience by providing clear communication and a seamless interview process. Foster positive candidate relationships with both internal and external candidates, including those applying for roles beyond your primary focus.
- Employer Branding: Work closely with the Employer Branding team to promote Infobip’s employer brand and attract top talent by representing the company at internal and external events. Support employer branding initiatives, engage in networking, and build relationships with potential candidate communities to continuously expand and enhance the organization’s talent pool.
- Market Insights, Metrics & Reporting: Stay informed on industry trends, salary benchmarks, and competitive hiring practices to inform decision-making and maintain a competitive edge
- Track and analyze key recruitment metrics to evaluate the effectiveness of hiring efforts and identify opportunities for improvement.
- Implement strategies to attract and hire a diverse workforce, ensuring inclusivity in the recruitment process.
- Ensure adherence to relevant employment laws, regulations, and internal policies throughout the selection process and talent acquisition programs.
- Demonstrate independence and resilience in navigating complex recruitment challenges, ensuring a resilient approach in all aspects of talent acquisition management.
More about you:
- Master’s degree in Economics, Human Resources, Psychology, Business Administration, or a related field.
- You have at least 5 years of recruiting experience in full-cycle recruiting (preferably IT company or global company).
- Proven experience in end-to-end recruitment processes, including high-complexity positions (technical and non-technical roles).
- Proficiency in working with Applicant Tracking Systems (ATS) (Workday is a plus).
- Strong sourcing and candidate evaluation skills, with experience using LinkedIn Recruiter.
- Showing adaptabiliity and thrive in managing multiple priorities and roles within a fast-paced, ever-evolving environment.
- Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.
- Demonstrate proficiency in both written and spoken English.
Why our employees choose us (and stay)?
Big and complex infrastructure – When we talk about a large system, we really mean it. Our platform generates traffic that measures in millions of messages every minute.
Awesome clients – We serve and partner with the majority of the leading IT companies, mobile operators, OTTs, brands, banks, social networks, and many more.
Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow – Starting from the Academy as an onboarding program to internal education, education resources, and e-learning to external education, we invest heavily in employee learning and development.
Connect globally – Work with people from different countries and backgrounds. We put the "global" in globalization.
Compensation & Benefits – Travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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