Are you ready to make an impact?
West Monroe is seeking an innovative Senior Talent Acquisition Operations Specialist to lead our TA Technology function within the TA Operations team. The Talent Acquisition Operations team is dedicated to improving recruitment processes, policies, and tools through innovation and technology. We utilize project management, design thinking, request management, and change management to deliver effective solutions. Our goal is to build strategies and scalable talent programs, enhancing recruiting effectiveness with data-driven insights.
Reporting to the TA Operations Senior Manager, you will oversee all TA tech platforms, including, but not limited to, Greenhouse, Gem, and Goodtime. Additionally, you will manage aspects of recruitment marketing and branding in collaboration with our marketing team. We are in the process of redefining our strategy with recruitment marketing & brand, and this is an opportunity for growth within our team over the next few years.
Key Responsibilities:
- Optimize, administer, and upgrade TA platforms
- Identify opportunities for efficiency and automation in TA processes
- Lead selection, implementation, and change management for new technologies
- Ensure effective adoption and usage of platforms
- Collaborate with recruiters and vendors to pilot and evaluate new functionalities
- Integrate AI and automation into TA technology ethically and legally
- Partner with various groups across the organization, including business leaders, IT, and HR Ops to build and enhance into scalable solutions and processes
- Lead and manage projects related to TA platforms, ensuring deadlines are met and stakeholders are consulted
- Operate with agility and adaptability while prioritizing competing initiatives
- Communicate and manage change within Talent Acquisition; build change plans that encompass training and communications
- Oversee branding for job boards, partnering with Marketing to ensure brand is up to date
- Manage events and campaigns in our CRM (Gem)
- Contribute to redefining our recruitment marketing and brand strategy
Key Experience and Requirements:
- Minimum 4 years of experience in talent acquisition, recruitment operations, or a similar role
- Experience managing TA technology, including administration, configuration and implementation
- Strong preference for Greenhouse ATS experience
- Familiarity with AI tools
- Basic project management skills
- Experience in change management, including training and user adoption
- Vendor relationship management
- Campus/high volume recruiting experience is a plus
- Proven ability to adapt quickly to changing priorities and demonstrate flexibility in a dynamic environment
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Seattle or Washington, D.C.
$105,800—$117,600 USD
Los Angeles
$110,900—$123,200 USD
New York City or San Francisco
$115,900—$128,800 USD
A location not listed above
$100,800—$112,000 USD
West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.
At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done.
Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
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What the Team is Saying
What We Do
West Monroe is a digital services firm that was born in technology but built for business—partnering with companies in transformative industries to deliver quantifiable financial value.
We believe that digital is a mindset—not a project, a team, or a destination—and it’s something companies become, not something they do. That’s why we work in diverse, multidisciplinary teams that blend management consulting, digital design, and product engineering to move companies from traditional ways of working to digital operating models—and create experiences that transcend the digital and physical worlds. Connected by the 13 founding values that drive our culture, our 2,000 employees work collaboratively across the firm with the belief that your success is our success.
Why Work With Us
It’s our mission to help build the next generation of leaders, and we’re committed to partnering with employees to build an experience that’s challenging, fulfilling, and filled with constant opportunities to grow, and to make a real difference.
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West Monroe Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid Working Model is centered on personal accountability, flexibility, and responsibility. We prioritize being together in person for the moments that matter most.
