Senior Systems Specialist - MES

Posted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Senior level
Healthtech • Pharmaceutical • Manufacturing
The Role
The Senior Systems Specialist at Cochlear will be responsible for implementing, supporting, and improving the Manufacturing Execution System at a site level. They will act as a Subject Matter Expert, drive change management and training initiatives, and ensure successful MES implementation and support.
Summary Generated by Built In

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

We are hiring for an enthusiastic Senior Systems Specialist within our MES Function. This position will play a pivotal role in enhancing manufacturing operations through effective MES management, ensuring the system meets the site's needs while aligning with global standards and strategic objectives.

The Senior Systems Specialist is responsible for the implementation, support, and continuous improvement of the Manufacturing Execution System at a site level. This role includes acting as a functional Subject Matter Expert (SME), driving change management and training initiatives, and ensuring successful MES implementation and ongoing support.

Accountabilities

  • Serve as the go-to expert for MES functionalities, providing in-depth knowledge and guidance on system capabilities, best practices, and industry standards.

  • Work closely with manufacturing, logistics, quality, and engineering teams to understand business needs and translate them into MES requirements.

  • Assist in the development and implementation of a comprehensive change management strategy to facilitate smooth adoption of MES initiatives, addressing resistance and fostering a culture of continuous improvement.

  • Engage with key stakeholders at all levels to communicate the benefits of MES, gather feedback, and ensure alignment with organisational goals.

  • Lead MES implementation projects at the site, including planning, scheduling, resource allocation, and risk management, ensuring on-time and within-budget delivery.

  • Prepare and deliver regular reports on MES performance, project status, and key metrics to site leadership and relevant stakeholders. Drive towards standardized metrics cross-site.

  • Ensure all MES-related activities continue to comply with regulatory requirements and industry standards, maintaining accurate and up-to-date documentation.

Key Incumbent requirements

  • Proven understanding of manufacturing processes, quality control, and industrial automation.

  • Outstanding communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

  • Experience in change management and training development.

  • Strong problem-solving abilities and attention to detail.

  • Knowledge of regulatory requirements and industry standards relevant to manufacturing operations, such as FDA regulations or ISO standards.

  • Proficiency in project management methodologies to effectively plan, execute, and monitor project initiatives.

  • Experience working within the Agile framework (Desirable)

  • Experience with MES / ERP software (Desirable)

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

The Company
England
4,464 Employees
On-site Workplace
Year Founded: 1981

What We Do

Hear now. And always

As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss.

Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing.

We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear.

We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it.

That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing.

Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear.

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