Senior Systems Engineer

Title: Senior Systems Engineer
Location: North Somerset – Weston Super Mare
Division: Technical Assurance
Reports to: Technical Assurance Lead

• Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services?
• Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences
• Do you want to have the opportunity to lead on technical projects and take technical ownership of systems, implementations and systems failure?

If so, we would love to hear from you!
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.
Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.
Innovation: we bring together the right technologies and services to design solutions that work.
Passion: we are passionate about - and dedicated to - public services and improving people’s lives.
THE ROLE
Key responsibilities
The Senior Infrastructure – Systems Team is a vital role within Agilisys and this role will provide enterprise level specialist infrastructure support on Active Directory, AVD, Azure, O365, VMware and associated storage.

Specific duties
This role requires a highly skilled and adaptable individual who can thrive in a fast-paced environment. Depending on the project, you will need to be comfortable with the following:

• Collaborating with Project Managers to understand project goals and timelines.
• Elicit and analyze client requirements to identify technical solutions.
• Developing detailed technical designs, including diagrams and specifications.
• Designing and implementing solutions leveraging Microsoft technologies, particularly Azure.
• Managing and maintaining Azure environments, including configuration, monitoring, and troubleshooting.
• Diagnosing and resolving complex technical issues.
• Identifying and implementing performance improvements.
• Ensuring system security and compliance with industry standards.
• Researching and evaluating new technologies to recommend optimal solutions.
• Creating technical proposals and presentations.

Opportunity
This role is an excellent platform for experienced professionals to take their career to the next level and an opportunity unlikely to be found anywhere else. You will be working in a fast-paced environment with changing priorities, providing you with a challenging and rewarding experience.
ABOUT YOU
The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
The Ideal Candidate

• Microsoft Certifications (required)
• ITIL (required)
• Experience with service management ticketing systems
• At least 3 years in a similar role
• Experience of working in a fast-paced environment with changing priorities
• Ability to work occasional out of hours is also required but overtime is available.

WHAT WE CAN OFFER YOU:
This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.
Benefits include:
• Enhanced Pension Scheme
• Health Insurance
• Life Assurance
• Access to exclusive discounts and offers through the company’s “Perks at Work” scheme
• 25 days annual leave (with the option to buy more)
PROCESS
Simply submit your CV.
By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing [email protected] – but please note that this means we will no longer consider you for the role you have applied for.
We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.
Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.