Senior Systems Analyst

Job Description:

The Role

This is an opportunity for a highly motivated Senior Systems Analyst to help deliver the next generation of customer authorization solutions supporting Fidelity. The authorization platform will be a highly available suite of applications that supports business applications across the firm and digital experiences for our customers. You will play a meaningful role working with application teams to collect authorization requirements, evolve them into work items for security engineering, and communicate across business and technical teams. You will also improve the scalability of the platform by crafting and maintaining excellent technical documentation enabling a self-service onboarding experience for application teams. 

The ideal candidate brings expertise working with security-focused teams and technologies and a deep understanding of security concepts like authentication and authorization. 

This role encourages new perspectives, creative thinking and rewards individuals who take initiative and are fulfilled when problem solving. We value the ability to closely partner with engineers, architects, and product areas across business units. This individual should possess communication skills that can influence and educate audiences comprised of technical and non-technical roles.

The Expertise and Skills You Bring

• Proficiency in writing of user requirements, updating stories and supporting documentation

• Robust critical thinking skills coupled with a desire to grow, learn and engage with peers in technical and design discussions

• Publishes clear, concise, and detailed documentation

• Adept at communicating technical solutions, risks, and business value to peers and leadership in written, spoken, and presentation form

• Experience working cross-organizationally to communicate the nuts and bolts of an application

• Demonstrable experience being responsible for an end-to-end documentation creation process

• Ability to perform deep analysis on customer authorization policies for security and application teams, preferably with experience using Open Policy Agent (OPA) and Rego policies

The Team

The Workplace Security Services team is part of the Workplace Customer Protection Center of Excellence and supports protecting thousands of employers and millions of participants. The team develops client-facing cybersecurity applications that help us win and retain institutional clients, as well as Authorization, B2B Security and Single Sign-On infrastructure software components that are the backbone for many of Fidelity’s web business applications including NetBenefits and PlanSponsor WebStation.

As a member of the Customer Protection Center of Excellence, you will be joining a culture that is defined by how our team members work. We:

• Are trusted, collaborative partners who are engaged and transparent

• Are security subject matter experts and continuous learners that are passionate about protecting our customers

• Take personal accountability for quality & timely delivery of our services

• Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves

• Foster associates’ well-being by supporting work-life balance and guilt-free time off

Certifications:

Category:Information Technology

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.