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Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Responsibilities:
Shift4 is expanding globally and seeking a key Senior Systems Administrator to provide technical support to internal staff in support of client payment infrastructure!
This role is an onsite / hybrid role based at Shift4's Tampa, FL location. Relocation assistance may be available.
- Provides technical support to internal staff in support of client payment infrastructure within a collaborative and positive working environment interacting with team members at all levels.
- Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health, Disk and Network management, configuration, and troubleshooting, apply software updates and deploy new systems, troubleshooting performance or configuration issues on virtualization platform hardware
- Train and mentor junior IT staff members to ensure they have the necessary skills to effectively manage IT systems, and to keep up with technological advancements.
- Windows OS installation and configuration
- Linux OS (RHEL) installation and configuration
- Database administration with MS SQL / Postgres
- Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues
- Ensure that all incident tickets and change records are fully documented, planned,
- resolved, and executed on time and per the expectations and within the agreed Service Level Agreement (SLA)
- Design and implement upgrades, new systems, and software applications to meet changing business needs, in collaboration with other IT professionals and departments.
- Help create and maintain KB process documentation for change management planning and troubleshooting purposes.
- Ensure that Payments Infrastructure is healthy, stable, documented, and configured with accepted technical best practices.
- Develop and implement backup and recovery procedures to protect critical information in the event of system failure.
- Manage incident/task workflow, prioritize requests, and maintain transparent communication.
- Participate in an on-call rotation.
Qualifications:
- Minimum of 5 years of experience in Systems Administration managing Windows administration (additional experience managing Linux operating systems is a plus) in an enterprise environment.
- Experience with VMware and vCenter.
- Experience with performance monitoring and logging tools – Nagios, SolarWinds, Splunk, Etc.
- Experience with datacenter platform hardware – Dell, HPE blade chassis and
- servers.
- Experience with enterprise SAN storage solutions
- Ability to effectively interact with all levels of business via phone, written communication, and in person.
- Team collaboration, responsiveness, ability to multitask.
- Strong sense of urgency, ability to set priorities and perform the job with little guidance.
- Bachelor's Degree or relevant work experience
Preferred Skills (Additional skills that are a plus to have):
- MSSQL or PostgresDB management experience preferred
- Enterprise infrastructure experience
- Payments infrastructure experience
- VMware - VMware Certified Technical Associate(VCTA), VMware Certified
- Professional(VCP) or higher preferred
- Windows - Windows Server Hybrid Administrator Associate
- MSSQL - Azure Database Administrator Associate
- RHEL - Red Hat Certified System Administrator, Red Hat Certified Engineer preferred
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
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