At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
We are seeking an experienced and innovative Senior Staff Solutions Architect to lead the customer experience area, encompassing everything from our portals to our internal applications. The ideal candidate will have a strong background in leveraging artificial intelligence (AI) to enhance customer experiences. This role demands a forward-thinking individual who can design scalable, high-performance architectures and provide strategic guidance on technology adoption. Ready to take on a leadership role in a dynamic, growth-oriented organization. Apply now and be part of a team that's redefining customer experience through innovative solutions.
As a Senior Staff Solutions Architect you will:
Architect and Design Solutions: Design and implement robust, scalable architectures that solve complex business challenges, ensuring solutions are aligned with future growth and evolving requirements while adhering to best practices.
Collaborate with Teams: Work closely with cross-functional teams, including developers, business analysts, and stakeholders, to gather requirements and ensure solutions meet business needs.
Technology Leadership: Provide technical leadership and strategic guidance on leveraging industry-leading technologies and frameworks to develop robust, scalable, and high-performance solutions.
System Integration: Design and implement integration solutions between internal systems and external customers and partners.
Performance Optimization: Identify and resolve performance bottlenecks in applications and databases, ensuring high availability and reliability.
Documentation and Compliance: Maintain comprehensive documentation of solutions and ensure compliance with healthcare regulations and standards (e.g., HIPAA, SOC2).
Continuous Improvement: Stay updated with the latest industry trends and technologies, proposing and implementing continuous improvements to the architecture and processes.
What we are looking for:
- Educational Background: Bachelor’s or Master’s degree (or equivalent industry experience) in Computer Science, or a related field.
- Experience: Minimum of 15+ years of experience as a Senior Solutions Architect.
- Technical Proficiency:
- Strong expertise in building and scaling services.
- Demonstrated expertise in database design, optimization, and scaling, ensuring data solutions are efficient, reliable, and capable of supporting future business growth.
- Versed in cloud infrastructure such as GCP, or AWS.
- Extensive expertise in designing, developing, and scaling web APIs, ensuring secure, high-performance data exchange between systems, and supporting enterprise-level reliability and scalability.
- Healthcare Knowledge: Understanding of healthcare standards is a plus.
- Analytical Skills: Strong problem-solving and analytical skills, with the ability to understand complex business requirements and translate them into technical solutions.
- Communication: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Team Player: Ability to work collaboratively in a team environment and foster a culture of innovation and excellence.
Nice to Have:
- Experience leading projects and managing people.
Preferred Skills:
- Experience with AI technologies for delivering superior customer experiences.
- Proven track record of driving innovation and implementing cutting-edge solutions in complex environments.
Pay Transparency Statement
This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (San Francisco, CA or Lehi, UT). #LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.
San Francisco, CA Pay Range
$219,500—$275,000 USD
Lehi, UT Pay Range
$175,000—$218,500 USD
Plano, TX Pay Range
$192,500—$240,500 USD
- Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
- Flexible work arrangements and a supportive work-life balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.
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What We Do
Collective Health is a technology company simplifying employer healthcare to make health insurance work for everyone. With more than a quarter million members and over 60 enterprise clients—including Pinterest, Restoration Hardware, and more—our technical and customer experience teams are reinventing the healthcare experience for employers and their people.
Why Work With Us
Collective Health has a mighty mission—to make the American healthcare system effortless—and a culture focused empathy, authenticity, curiosity, and a need to solve hard problems. We have a diverse, mission-driven team with doctors working alongside data scientists and nuclear engineers to reinvent the the healthcare experience for everyday people.
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