The Cloud Infrastructure team at Coupang builds and operates the platform on which our entire Cloud-based business operates. Our team manages our core computing, storage and networking resources to ensure efficiency, availability and scalability. We also develop tooling and platform components that enable Coupang developers to easily and correctly use this infrastructure in a self-service manner through mechanisms such as Infrastructure as Code (IaC).
As a Senior Staff Engineer on this global team, your goal will be to build a state-of-the-art cloud platform with industry-leading usability, efficiency and reliability. You will operate as a technical leader diving deep into business problems, understanding customer pain points, and building new systems / services to address these issues. You will identify limitations of our existing architectures, and lead efforts with engineering teams across the company to solve them. You will work deeply with public cloud providers such as Amazon Web Services (AWS), as well as core technologies including Terraform, Kubernetes, Docker and Linux. You will create a vision, strategies and roadmaps for scalable and robust growth of our multiple complex cloud environments, then work with technical leaders across the company to realize them.
If you're a great software engineer who's passionate about infrastructure and interested in making a great impact on one of the world's leading e-commerce platforms, come join us!
Job Overview:
As a Senior Staff Engineer on the Cloud Platform team, you will own, innovate and relentlessly improve the technological foundation of Coupang’s business. Our team architects, builds and operates all of Coupang’s Cloud environments and networks, including our Cloud Platform infrastructure, services and processes. We also build and operate the core systems that Coupang engineers use to manage their services. Our work enhances company-wide efficiency, availability, scalability and system quality, and improves productivity for thousands of engineers. We enable Coupang’s rapid innovation and growth by building our systems to be highly automated, providing self-service for our internal customers with strong guardrails for safety.
We are looking for an experienced technical leader who can dive deep into business problems, understand current customer pain points across multiple system domains, and work hands-on with engineering teams. You will architect and deliver new systems, services and network infrastructure with 10X better scalability, availability, reliability, performance and efficiency. You will work with stakeholders across the company, advise company leadership and drive the strategic evolution of our cloud and network architectures. You will lead by example and provide mentorship to a global team, helping it to work as a single connected unit.
Role Responsibilities:
- Provide a roadmap and vision for scalable and robust growth for our cloud infrastructure and platform services.
- Identify bottlenecks and opportunities for major improvements in cloud infrastructure usage, network architecture and service operations. Design and implement solutions with a high degree of systematic automation.
- Hands-on team leader and contributor, working on infrastructure design and implementation, self-service tooling, cloud backend deployment and operational excellence.
- Collaborate with cross-team stakeholders and lead engineers on key mission-critical projects.
- 100% accountable for the reliable, scalable and optimized operation of our cloud architecture and core platform services.
- Exert technical influence over multiple teams, increasing their productivity and effectiveness through technical improvements and knowledge sharing.
Qualifications:
- Bachelor's degree in Computer Science or equivalent.
- 12+ years of experience in Cloud backend engineering, Cloud networking, Cloud Design, Deployment, DevOps, or related field (10+ years’ experience with advanced degree).
- 5+ years of experience leading system design and architecture leveraging Cloud technologies (AWS / Azure / GCP / Private Cloud).
- 5+ years of building and operating infrastructure as code or related infrastructure automation.
- Working experience with Kubernetes, Docker, Linux and cloud services integrations.
- Strong analytical skills & ability to deep dive into cloud infra and systems architecture across a wide range of focus areas.
- Prior experience building and/or operating highly available and scalable services in a Cloud environment.
- Excellent cross-group collaboration, outstanding verbal and written communication.
Preferred:
- Masters or other advanced degree, in Computer Science or equivalent
- Strong Experience on Cloud DevOps tools and coding (e.g. CI/CD, IaC, Terraform, Cloud Formation, Ansible, Python).
- Expertise in network architecture, standards and protocols.
Pay & Benefits:
Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.The base pay for this position ranges from $171,000/year in our lowest geographic market to $273,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on the tenure
- 12 Public Holidays
- Paid Parental leave
- Pre-tax commuter benefits
- MTV - [Free] Electric Car Charging Station
General Description of Other Compensation
“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at [email protected]
Requisition: R0053949
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
Top Skills
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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