Senior Specialist Client Solutions

Who We Are  

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry.  

What We Do  

Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight. We convert insight into programs. We drive programs that consistently deliver results to our clients, on their timeline.  

We have more than 300 associates and multiple offices throughout the country. We represent top brands in many categories such as confection, snack, grocery, beverage, frozen, dairy etc. 

Overview of the Role 

• The Senior Specialist Client Solutions, is an essential conduit between client, sales, deduction management & trade planning teams.  
• Reporting into the Director of Administrative Services you will ensures our trade & promotional programs deliver to our client’s business plans & deductions are handled in a timely manner. 
• Location: Hybrid - Schaumburg, IL 2-3 days in office
• Salary: $55,000 - $60,000 depending on years of experience and expertise
• At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands for consumers and their families. If you’re looking for a sign to apply, here it is! 

What You’ll Do at C.A. Carlin

• In tandem with sales lead participate in client annual sales & trade planning goals. 
• Communicate deadlines to sales team for completion of tasks & ensure trade planners have necessary documents to submit trade plans.  
• Gather requirements, including timelines, resource allocation, and efficiency-building strategies within these teams. 
• Facilitate monthly meetings with sales teams to monitor promo & trade plan progress, and effectively communicate adjustments needed to trade planning team to actualize plans.  
• Coordinate with Business Support teams to ensure compliance of SOPs to maintain client/customer specific promo plans.  
• Prepare monthly updates for key clients on trade management status & pacing to plans. 

What You Should Bring to the Table 

• Strong administrative skills 
• Organizational skills 
• Problem solver with strong analytical skills 
• Ability to present to stakeholders at all levels across the business. 
• Flexible with strong communication skills 
• Ability to work as part of a team as well independently 
• Self starter – take initiative to own the process from A-Z & keep all parties on task to meet client goals.  

You Will Stand Out if  You Have

• CPG industry experience.
• Broker/ agency experience. 
• Prior Trade Planning & Deduction management experience.
• Advanced Excel and analytical skills. 
• Prior Project management experience.

Perks 

• 16 days of PTO
• 11 paid company holidays per year 
• 2 paid volunteer days per year 
• 3 months fully paid parental leave (regardless of gender) 
• Medical, dental, and vision 
• Paid company life insurance 
• 401k with company match 
• Summer hours (half day Fridays from Memorial Day thru Labor Day) 
• Work from home flexibility 

Come As You Are 

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.