Senior Solutions Engineer - India

Posted 7 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
7+ Years Experience
Information Technology • Security • Cybersecurity
Helping Build a Better Internet
The Role
The Senior Solutions Engineer will serve as a trusted advisor to top-tier clients, focusing on security and business goals while fostering long-term relationships. Responsibilities include defining secure strategies, architecting security solutions, and working with Account Executives to ensure customer success on the Cloudflare platform.
Summary Generated by Built In

Please note: This role will require you to be based in Mumbai or Bengaluru.
We have an exciting opportunity for an experienced solutions engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with big enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.
Responsibilities:

  • Land an end-to-end value prop for Web Security & Performance that spans the breadth of Cloudflare Product offerings.
  • Empower customers in their Security adoption journey, helping them to define a Secure strategy, Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
  • You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform
  • Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
  • Be a Voice of Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
  • Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.


Key Skills:

  • Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.
  • Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack . Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Security teams, Security admins, DevSecOps, Cloud Security architect teams).
  • Customer Focus. Customer obsessed leader with an "I will get it done" approach to solving customer challenges.
  • Value Realization. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
  • Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.


Technical Skills:

  • Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other;
  • Strong expertise on Application Security (AppSEC) including but not limited to CDN, WAF, API Security, Bot Management & Network Services.
  • Can explain the difference between authoritative DNS & recursive DNS
  • Ability to drive conversation around Zero trust & SASE with strong technical understanding of infrastructure play. A bit of more understanding on developer platform (compute & storage) & email security would be added advantage.
  • Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
  • Understanding of how customers make buying decisions, how to explain ROI.


Bonus!

  • Minimum 10 years experience in a pre-sales SE or consulting role;
  • Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
  • You've built a web application before, or contributed to an existing application in a meaningful way;
  • You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;
  • Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2;

Top Skills

Application Security
The Company
HQ: San Francisco, CA
3,300 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Cloudflare, Inc. is on a mission to help build a better Internet. Cloudflare’s suite of products protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was awarded by Reuters Events for Global Responsible Business in 2020, named to Fast Company's Most Innovative Companies in 2021, and ranked among Newsweek's Top 100 Most Loved Workplaces in 2022.

Why Work With Us

Cloudflare employees come from all walks of life. Our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.

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Employees engage in a combination of remote and on-site work.

We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'

Typical time on-site: Flexible
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