Senior Solutions Engineer, Canberra

Business Area:

Sales Engineering

Seniority Level:

Mid-Senior level

Job Description: 

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.  Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Cloudera Sales Engineers are the technical leaders in the sales account team. We are responsible for securing technical wins in each sales opportunity and building ongoing relationships with our customers to ensure their success with Cloudera technologies. You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their business. If you have a passion for technology and data, join us!

This position is for a candidate with experience working with the Australian Public Sector based in Canberra. Please note that, for this role, we can only consider Australian citizens with NV1 security clearance or above. However, if you believe you have the right skills, experience and attitude and are willing to go through the process to obtain the required security clearance, talk to us.

As a Senior Sales Engineer, you will:

• Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)

• Support the technical needs of customers, including discovering new use cases for Cloudera’s technology

• Design solutions for your customers’ needs using Cloudera technologies based on reference architectures and common patterns

• Demonstrate Cloudera products in a way that inspires your customers to say “yes” to Cloudera.

• Partner with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales

• Present product roadmap and vision to inspire your customers to think bigger

• Interface with other Cloudera teams to ensure your customers hear one Cloudera voice 

• Advocate for your customers’ needs to the Product Management and Engineering teams

• Participate in external publicity and evangelism (conferences, meetups, webinars, blogs)

Achievements are aligned to a team goal with annual sales targets and your participation in knowledge exchange with customers, peers and the wider community.

We’re excited about you if you have:

• A passion for using technology to make a difference to people and organisations. We'll supply some amazing tools to help you with this, and you'll provide the connection to use cases, which make it real for your customers

• A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context

• The ability to create and give technical presentations and demonstrations

• Experience with some of the following technologies:

  • Big Data, Data Warehousing or Relational Databases

  • One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is desirable.

  • Experience in Data Engineering, Data Science or Machine Learning processes and workloads

  • Operations, Security and Data Governance within the enterprise

  • Unix or Linux

  • SQL, Python, R, Spark, Airflow, NiFi, and Kafka are preferred

• Experience gathering and understanding customer business requirements

• Excellent written and verbal communication. 

• Confidence in presenting to large audiences and leveraging Storytelling techniques.

• Problem-solving skills and assertive communication.

• A willingness to learn, a curiosity to discover and a drive to make your customers successful

What you can expect from us:

• Generous PTO Policy 

• Support work life balance with Unplugged Days

• Flexible WFH Policy 

• Mental & Physical Wellness programs 

• Phone and Internet Reimbursement program 

• Access to Continued Career Development 

• Comprehensive Benefits and Competitive Packages 

• Paid Volunteer Time

• Employee Resource Groups

Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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