ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
Senior Solution Consultant - Communities/E-Commerce
ID.me simplifies how individuals prove and share their identities online. The ID.me secure digital identity network has over 100 million members, with over 70,000 individuals joining daily. It also partners with over 30 states, multiple federal agencies, and over 500 name-brand retailers. We are just getting started.
The Solution Consulting team brings ID.me to life. We understand our customers’ unique challenges and how our amazing technology can address them. We sell our vision by delivering compelling demos and presentations. We help our customers configure ID.me and support their launch on our identity network. We are a key part of a dynamic sales team.
We are looking for a Senior Solution Consultant to support our commercial customers in the Communities vertical. You will be responsible for identifying new opportunities, leveraging technical expertise and sales acumen to build our customers' understanding of ID.me. Our Solutions Consultants work hand-in-hand with 2-3 Strategic Account Managers to craft creative solutions focused on customers' north star values, and aid in implementation and occasional support for our customers post-go-live. You will leverage your experience selling and speaking to the value over product, becoming a trusted advisor to our key stakeholders and upholding ID.me as a key technology partner.
Candidates must have recent experience doing software pre-sales Solution Consultant/Sales Engineering. Candidates must be located in DC or Mountain View, CA and this will be a hybrid on-site position with occasional travel.
Responsibilities:
- Leverage technical expertise with APIs, federated protocols, and state agency customer environments to drive sales strategy and success (having success getting hands-to-keyboard with OIDC, SAML, OAuth, and IAM platforms like Okta is key).
- Diagnose and document customer technical and business requirements
- Design and configure solutions that address customers' unique needs and offer the most value from ID.me's products
- Develop and configure demos that position differentiated solutions
- Quantify the business and technical value of ID.me in solving customer problems
- Execute Proofs of Concept with complex use cases and integrations
- Write accurate and compelling RFP content that position a unique ID.me solution
- Craft reusable technical content such as whitepapers, playbooks, and how-tos
- Develop and maintain relationships with the technical representative(s) at the customer
- Mentor teammates and share technical expertise and industry knowledge
- Distill, prioritize, and communicate product feedback to internal teams
- Present at marketing events, trade shows, and user conferences
Ideal Qualifications
The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all, of the qualifications.
- At least 5 years of solution consulting experience directly supporting an Account Executive as a team/partner, particularly with pre and post-sales engineering
- Coding bootcamp experience is a big plus!
- Experience working (preferably in a sales capacity) for Government customers or E-commerce/Marketing solutions is a big plus.
- Background with Identity and Access Management concepts and platforms is a strong plus
- Adaptability, excitement for the problem, and a passionate energy make this a good fit.
- Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC)
- Hands-on experience with web development (JavaScript, HTML, frontend frameworks)
- Exceptional speaking, writing, and presentation skills to all audiences
- Willingness to travel as needed
- Bachelor’s degree in Engineering, Computer Science, MIS or similar preferred
Pay ranges reflect OTE. Compensation packages are a 70/30 split between base/commission, with commissions paid quarterly.
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
Pay Range
$200,000—$265,000 USD
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.
Top Skills
What We Do
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with 31 states, multiple federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and group affiliation verification for organizations across sectors.
The company's technology meets the highest federal standards and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me is the only provider with video chat and in-person verification, increasing access and equity. The team is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
Our Mission is to make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
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