Senior Software Engineer

Ready to be a Titan?

ServiceTitan, a remote first company, is looking for a Senior Software Engineer to help us build the next generation of our operating system for the trades. This is an exciting role for an engineer to work on the voice and messaging platform of our product. We build for product excellence, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in perfect company!

You will be primarily responsible for designing and implementing new features for the telephony and messaging platform components that are used as part of our product. This will primarily involve working in C# on microservices and service-oriented architecture. You will work with Product, Design, and Quality Assurance to develop scalable, rock-solid, production ready features. You will be expected to iterate rapidly while delivering high-quality output.

What you'll do: 

• Architect, design, and implement telecom and messaging feature functionality.

• Work with product managers, designers, and engineers to prototype and implement product features.

• Communicate effectively with other engineers, product managers, customers, and partners.

• 70% development  / 30% working on requirements, mentorship, supervision.

What you'll need: 

• 7+ years of industry experience

• Experience designing and implementing real-time applications

• Experience shipping applications in a containerized ecosystem (such as Kubernetes)

• Experience with an event streaming technology (such as Kafka, Kinesis, etc)

• Expert-level knowledge of:

  • Microsoft .NET technology stack (C# / .NET, Web APIs, Azure), SQL databases (MSSQL Server, Postgres, etc), and Document databases (MongoDB, CouchDB, etc)

  • Continuous integration and continuous delivery methodologies and tools (Github Actions or similar)

  • Experience creating or maintaining JSON Web APIs backed by relational or document databases in any strongly-typed backend development framework. Should be comfortable with performance tuning for real-time applications, Dependency Injection and ORM concepts

• Understanding patterns for modularization and decomposition as they relate to microservices

• Experience with telephony and SMS / MMS functionality is a large plus

• Ability to use a data-driven approach for product decisions.

• Strong communication and technical writing skills

• Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack

Bonus Points For:

• Working in an international company and/or international telephony environments

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $151,100 USD - $202,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.