Senior Software Engineer

Posted 5 Hours Ago
Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • Cloud • Enterprise Web • Natural Language Processing • Software • Business Intelligence • Generative AI
MaestroQA builds software that helps customer service managers coach their team.
The Role
The Senior Software Engineer will work on high-impact software projects, focusing on creating quality-driven products with a culture of ownership and collaboration. They will utilize CI, QA, and AI insights to enhance performance across various industries, including telemedicine and fintech.
Summary Generated by Built In

Software Engineer

Location: Anywhere- we're remote-friendly!

High-Ownership. Hard Problems. Big Impact.

Our Mission

We believe every team and company can build a culture of quality—think of it like bringing the best of CI, PRs, and QA beyond engineering to industries like telemedicine, insurance, and fintech. By blending automated checks, manual reviews, and AI-driven insights, we enable teams everywhere to reduce errors, boost performance, and strengthen their organizations.

About Us

We’ve built a profitable, fast-growing business serving hundreds of top-tier brands (and generating tens of millions in revenue)—with just 8 core engineers.

Our secret? A small team of passionate builders who truly own their work can outpace massive teams drowning in process or apathy.

We’re remote-first, and we work really hard.

Who We’re Looking For

This environment isn’t for everyone, but it’s perfect for those who crave high ownership, high collaboration, speed, and creating excellent product experiences for customers. We love former founders and startup veterans, but ultimately, we care about engineers—regardless of background and experience level—who are passionate about creating products that genuinely help others.


Compensation: $200,000 -500,000 USD


We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on November 6, 2024.

Please see the independent bias audit report covering our use of Covey here.

Top Skills

AI
Ci
Qa
Software Engineering

What the Team is Saying

Harrison Hunter
Daniel
David
Heli
Shantae
Nora
YuJin
Douglas
Coco
Ben
Aron
George
Vasu
Shantae
The Company
HQ: New York, NY
67 Employees
Remote Workplace
Year Founded: 2013

What We Do

Our mission is to help companies across the world improve their customers’ experiences with better customer support. Our solutions streamline quality assurance practices, improve customer support coaching, and provide data-driven reporting. We’re growing rapidly to help reshape how some of the world’s fastest-growing and most innovative companies — including Etsy, Stitch Fix, Postmates, Lyft, and Squarespace — engage with their customers.

Why Work With Us

It's our focus on building trust with each other, competing against ourselves - not others, and continuous self-improvement.

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MaestroQA Offices

Remote Workspace

Employees work remotely.

Remote-first with strong bases in LA, SF, NY, and Singapore, we're a diverse team working to reinvent how customer support teams are run.

Typical time on-site: None
HQNew York, NY
Marina del Rey, CA
Learn more

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