Senior Software Engineer (Elixir)

Reposted 13 Days Ago
Be an Early Applicant
5 Locations
Remote
Senior level
Cloud • Software • Analytics
The Role
The Senior Software Engineer will develop and enhance telephony solutions, design software, and resolve production issues while collaborating with the team.
Summary Generated by Built In

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Software Engineer (Elixir)

NICE/VoApps is seeking a talented Senior Software Engineer to join our team. In this role, you will contribute to the development of innovative telephony solutions, enhancing our contact center offerings with cutting-edge algorithms and technologies.

At VoApps, a part of NICE, we provide groundbreaking voicemail solutions to help businesses reach their mobile contacts efficiently and compliantly. Our patented DirectDrop Voicemail SaaS solution is transforming call center operations, improving customer engagement and operational efficiency.

We are expanding our team to accelerate the delivery of our feature roadmap. If you're an experienced, self-motivated engineer who is passionate about building high-quality software and contributing to impactful products, we'd love to hear from you!

Essential Duties and Responsibilities

  • Design and develop high-quality, performant, reliable, and maintainable software.
  • Collaborate in brainstorming, planning, prioritizing, and implementing new features.
  • Work closely with colleagues to ensure software designs meet functional and technical requirements.
  • Develop unit, integration, and UI automation tests as necessary.
  • Investigate, triage, and resolve production issues.

Required Skills and Experience

  • 5+ years of professional software development experience.
  • Proficiency in the Elixir programming language.
  • Strong understanding of software engineering principles, theories, and methodologies.
  • Strong understanding of the Linux/*Nix command line.
  • Creative problem-solving skills and excellent debugging and root-cause analysis abilities.
  • Strong oral and written communication skills.
  • Ability to work independently to resolve production issues, document findings, and implement solutions.

Desired Skills and Experience

  • Experience with or a willingness to learn SIP telephony.
  • Familiarity with Phoenix Framework.
  • Experience with Ruby and/or the Ruby on Rails
  • Knowledge of AWS and Heroku
  • Experience with front-end web technologies (JavaScript, HTML, CSS).
  • Background in developing telephony systems (SIP, RTP).
  • Familiarity with Docker and Docker-Compose.
  • Familiarity with test automation and performance monitoring tools (e.g., Specs).

Education

  • Bachelor’s degree in Computer Science, a related field, or equivalent experience.


About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Top Skills

AWS
CSS
Docker
Docker-Compose
Elixir
Heroku
HTML
JavaScript
Linux
Phoenix Framework
Ruby
Ruby On Rails
Sip Telephony
Specs
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The Company
HQ: Hoboken, NJ
10,130 Employees
On-site Workplace
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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