At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a Senior Salesforce Engineer, you are responsible for leading the creation and maintenance of customized solutions on the Salesforce platform. This involves designing, developing, and enhancing applications to address specific business needs and maximize the potential of Salesforce. Additionally, provide technical guidance to teams, ensuring the quality and effectiveness of the implemented solutions.
How will you make an impact?
- Design, develop, and customize solutions within the Salesforce platform to meet business requirements, utilizing Apex, Visualforce, Lightning Components, and other relevant technologies.
- Collaborate with cross-functional teams, including business analysts, architects, and administrators, to understand requirements and translate them into effective technical solutions.
- Customize and configure Salesforce to create workflows, automation, custom objects, fields, and page layouts to streamline business processes.
- Integrate Salesforce with other systems and platforms, ensuring data consistency, smooth workflows, and a unified user experience.
- Maintain and enhance existing Salesforce applications, troubleshoot issues, and provide timely support to users, ensuring system stability and performance.
- Drive continuous improvement by staying current with Salesforce updates, industry trends, and emerging technologies to recommend innovative solutions.
- Maintain quality, ensure responsiveness, and help optimize new and existing systems.
Have you got what it takes?
- Preferably Associate or Bachelor's degree in Computer Science, Software Engineering, or a related field or equivalent experience.
- 4-7 years of experience developing applications on the Salesforce platform, demonstrating the ability to lead development projects and solve technical challenges.
- Salesforce Platform Developer I and Platform Developer II certifications are required.
- Previous experience providing technical guidance.
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- Experience in developing SalesForce applications in the using App Exchange and publishing to the SalesForce marketplace.
- Experience in using APIs in other SaaS platforms / On Premise APIs to build rich experiences in SalesForce
- Experience with SalesForce Service Cloud and Omni channel
- Previous experience providing technical guidance
- Proficiency in customizing and configuring Salesforce Lightning components, Aura components, and Lightning Web Components.
- Strong experience with Apex, Visualforce, SOQL, and JavaScript within the Salesforce ecosystem.
- Proven expertise in designing and implementing integrations with other systems using APIs, REST, SOAP, etc.
- Experience with Salesforce declarative features, including Process Builder, Flows, Workflow Rules, and Approval Processes
You will have an advantage if you also have:
- Familiarity with CI/CD practices for Salesforce deployments.
- Strong problem-solving skills to analyze complex requirements and design effective technical solutions within the Salesforce ecosystem.
- Effective communication and collaboration skills to interact with cross-functional teams, gather requirements, and convey technical concepts to non-technical stakeholders.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 5772
Reporting into: Tech Manager
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
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