Senior Software Engineer II (AI Team)

Articulate is looking for a Senior Software Engineer II to join our amazing AI team! Last year we launched our AI Assistant to empower creators to produce engaging and effective online learning and it has been a huge hit. We’re taking it to the next level through simple yet powerful AI-enabled experiences like Course Generation, AI voice, AI video, and more. 

As a Senior Software Engineer II at Articulate, you’ll work closely with a talented team of software engineers, machine learning engineers, and designers to build industry-leading products and solve interesting, complex problems. You’ll be responsible for large features and you’ll collaborate with teammates to develop innovative solutions that leverage AI technology to create powerful transformative experiences for our users. AI applied to the world of learning is a powerful combination. We’re diving into Agentic frameworks, cutting-edge Video Generation models, and Evaluation-Driven Development to supercharge the intelligence of our AI Assistant, and help our customers create better courses for 100+ million learners in 187 countries (including all 100 of Fortune 100 companies).

What you'll do:

• Build new features and enhance existing ones with an eye for quality
• Focus on customers and iterate quickly to bring them value
• Collaborate closely with engineers, designers and product leaders
• Mentor software engineers and review work constructively
• Participate in defining application architecture and testing frameworks as we delve into the new world of LLM-powered software
• Anchor the team’s on-call rotation by assisting, guiding, and teaching others during complicated incidents
• Be part of a growing remote-first company with a world-class culture
• Be responsible for making effective use of your time, focusing on quality results instead of effort

What you should have:

• Enthusiasm for creating software experiences made possible by AI/LLMs
• 10+ years of experience working in a software engineering environment, with a proven track record of implementing, shipping and maintaining production software
• A history of collaborative, team-based work, and technical leadership
• Strong communication skills and an ability to clearly explain technical topics to engineers and non-engineers alike
• Little need for direct oversight
• Ability to write clear, testable, and maintainable JavaScript
• Expertise with frontend technologies (React, JavaScript/TypeScript, S(CSS))
• Expertise with backend technologies (Node.js, Postgres, Docker)
• Proficiency developing and maintaining services on AWS, and strong operational skills using an APM like Datadog

Nice to haves:

• Experience (personal or professional) building and operating software with LLM or generative image model components
• Proficient in a related field, such as Applied AI, Machine Learning, Data Engineering, Data Science, Applied Mathematics or a similar discipline
• Experience with and passion for accessibility
• Awareness of the ethical implications of using AI

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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