Senior Software Engineer, Platform

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

Our engineering department consists of 200+ people across multiple teams, such as application development, infrastructure, data platform, machine learning, and security. We believe our company will win in the long run through product innovation. To get there, we obsess over iteratively delivering customer value through rapid prototyping and data-driven decision-making. 

We’re looking for a self-motivated, highly driven Software Engineer who’s excited to build scalable distributed systems to bolster our Data Platform teams. Our team is focused on building the platform to support data driven products and strategic outcomes for our customers. We do this by providing an extensible and flexible compute platform to access highly available, mission critical data sets.

Why Attentive needs you

• Architect high-throughput solutions that power our most critical operations, ensuring scalability and efficiency.
• Expand and enhance our self-service platform, collaborating with cross-functional teams to fuel our AI, ML, and analytics goals.
• Tackle complex distributed data challenges, streamline system integrations, and uphold high standards of quality and governance.
• Champion cutting-edge technologies, keeping our platform at the forefront of industry advancements and enabling strategic outcomes.
• Unify data from diverse systems, paving the way for experimentation and innovation while empowering teams with intuitive tools and frameworks.

About you

• Proven experience as a Software Engineer with a focus on high throughput scalable systems.
• In-depth knowledge of high throughput processing technologies such as Hadoop, Spark, Flink and/or Kafka.
• Proficiency in Java and strong understanding of object-oriented design, data structures, algorithms, and optimization.
• You have development experience integrating and running tools such as Snowflake, Google BigQuery, Databricks Lakehouse, AWS Athena, Apache Trino, or Presto
• You’ve experience with open source data storage formats such as Apache Iceberg, Parquet, Arrow, or Hudi
• You are knowledgeable about data modeling, data access, and data replication techniques, such as CDC. 
• You have a proven track record of architecting applications at scale and maintaining infrastructure as code via Terraform
• You are excited by new technologies but are conscious of choosing them for the right reasons

Our scale

• 8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022.
• We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day.
• Our production cluster contains over 18,000 containers which serve 200+ services.
• Our streaming services process over 80 billion events per month.

What we use

• We use a wide variety of technology and we’re always looking for the best solutions to solve hard problems.
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Pulsar, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS.
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The standard base salary range for this position is $136,000 - $220,000 annually + equity + benefits

- Our salary ranges are determined by role, level, and location.

#LI-MN1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.