Senior Software Engineer - Customer Experience Engineering

Posted 5 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software • Database • Analytics
We're shattering barriers that prevent organizations from unleashing the true value of their data.
The Role
The Senior Software Engineer will lead projects involving intelligent data applications, mentor junior members, and collaborate with cross-functional teams to enhance the customer experience with Snowflake products.
Summary Generated by Built In

Build the future of the AI Data Cloud. Join the Snowflake team.

Snowflake’s Customer Experience Engineering Team is expanding! We are looking for a Senior Software Engineer to join our team who likes building intelligent data applications that give insight into diagnostic data and technical content that is relevant to issues customers may be facing.   Our Customer Experience Senior Software Engineers enjoy developing features into the Snowflake product that aim to greatly reduce friction points that block customers and regularly require help from Snowflake technical experts.  They are excited by the challenges presented by extracting intelligence from a wide variety of data sources, including structured and unstructured data. 

You will:

  • Lead and drive projects that span our stack, including Java and Python services hosted in AWS Lambda and Kubernetes.

  • Promote strong collaboration within a cross-functional team, including product management and design.

  • Deliver features requiring close coordination with several partner teams. 

  • Be a strong contributor to the product vision and drive team planning.

  • Pinpoint problems, instrument relevant components as needed, and ultimately implement solutions.

  • Mentor and coach junior team members.

Our ideal Senior Software Engineer will have:

  • B.S. or M.S degree in CS, MIS, or equivalent discipline

  • 6+  years experience hands-on software engineering experience

  • Deep understanding of modern application design architecture, good API design patterns, performance, and scale.

  • Expertise in at least one of the following (bonus for more than one): Python, Java, NodeJS, GoLang, C#, Ruby.

  • Experience with software engineering best practices: unit testing, code reviews, and design documentation.

  • Excellent debugging and troubleshooting skills, especially in a cloud environment.

  • Demonstrated technical leadership experience, such as being an architect or tech lead for high-impact projects.

  • Great communication skills, both verbal and written and an interest in working with a diverse set of peers and external developers.

  • Genuine enjoyment of the art of building great software, and a love of learning new things.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Top Skills

Aws Lambda
C#
Go
Java
Kubernetes
Node.js
Python
Ruby
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The Company
HQ: Bozeman, MT
7,834 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Snowflake makes enterprise AI easy, efficient and trusted. Thousands of companies around the globe, including hundreds of the world’s largest, use Snowflake’s AI Data Cloud to share data, build applications, and power their business with AI. The era of enterprise AI is here. Learn more at snowflake.com.

Why Work With Us

We’re at the forefront of the AI data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration.

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