Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Everyone at Airbnb thinks about trust, but our team obsesses over it daily. The Content Integrity team is responsible for detecting and mitigating fraud while ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as fraudulent messaging scams, fake reviews, etc.) as well as ensuring all content on Airbnb is safe, non-hateful, and not discriminatory. Additionally, the team is responsible for stopping platform abuse and keeping guests and hosts on Airbnb.
The Difference You Will Make:
Our team is responsible for stopping fake content on the platform including fake reviews, scam messages, and hateful content. Your role will be to build rules, systems, tools, and mitigation strategies to stop guests from becoming the victim of fraud and save Airbnb millions of dollars in lost costs to fraud. Because of the unstructured nature of the content we verify, you will be working with BERT and LLM models to classify and understand text, image and video content in order to build automated systems for keeping our users and businesses safe.
A Typical Day:
- Design, implement, and operate resilient and scalable distributed systems
- Drive projects from ideation, design, and implementation to testing, deployment, monitoring, and release.
- Work collaboratively with cross-functional partners including software engineers, product managers, operations and data scientists to identify opportunities for business impact, understand, refine, and prioritize requirements for machine learning models, drive engineering decisions, and quantify impact.
- Identify opportunities to improve the reliability, scalability, efficiency, and efficacy of our defenses and drive their implementation.
- Advocate and participate in efforts to advance Airbnb’s engineering processes and technical foundations.
Your Expertise:
- 6+ years industry experience
- Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
- Experience in building and scaling high-quality and high-traffic products (or systems).
- Ability to evaluate technical approaches and design product solutions to solve real-world problems.
- Ability to drive alignment, manage projects and effectively collaborate with stakeholders.
- Mentorship to junior developers
- Fraud experience is a plus, but not required
- Content understanding experience is a plus, but not required
- Experience with machine learning model development is a plus, but not required
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$191,000—$223,000 USD
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
Gallery
