About the role:
As a Senior Software Engineer on the Borrower Acquisition Team, you will play a pivotal role in building and scaling our communication platform to enhance borrower awareness and engagement. You will lead efforts to deliver personalized communications at scale, ensuring we reach the right borrowers with the right message at the right time.
Your Impact
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Innovate and Personalize: Develop a personalization engine that leverages data and machine learning to tailor communications, significantly improving engagement metrics.
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Scale and Optimize: Design and implement a communication infrastructure capable of handling tens of millions of interactions daily, integrating new channels, and ensuring high deliverability rates.
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Enhance Transparency: Create tools and systems that provide transparency into communication strategies, aiding clients, compliance, and internal teams in understanding outreach efforts.
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Lead and Mentor: Set the technical direction for the team, mentor junior engineers, and promote a culture of excellence and continuous improvement.
You may be a fit if you:
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Have strong problem-solving and analytical skills.
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Have 5+ years of experience building scalable software systems.
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Enjoy collaborating with cross-functional teams.
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Are passionate about improving borrower experiences through technology.
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Bonus: Have experience with full-stack development, machine learning, fintech, or infrastructure tools like Terraform and AWS.
What we can offer you:
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Pet-friendly office (only in NYC, for now!)
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Competitive equity packages, giving you a chance to feel true ownership of your work
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Generous PTO so you can take the time you need to rest and recharge
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Hybrid work model, where our team comes into the office 3x per week
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Flexible work hours for better work/life balance
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12 weeks fully paid new parent leave program for all employees to enjoy bonding time
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Free lunches for team socializing activities
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Annual learning and development budget to invest in your professional growth
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401k so you can invest in your future
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Gym membership reimbursement
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Medical, dental, and vision insurance
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Free access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist.
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Commuter benefits for your travel to/from the office
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Endless growth opportunity and the ability to take on new and exciting challenges
Recognitions:
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Built In's Best Startups to Work For in New York (2023)
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Built In's Best Startups to Work For in San Francisco (2023)
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Crain's Best Places to Work in NYC (2022)
We are currently hiring for this position in our New York office.
January believes in doing its part to help close the wage gap that continues to plague much of the US workforce. We offer transparent and equitable compensation packages to all existing and future January team members.
Our compensation range for the Senior Software Engineer role is $175,000 to $225,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process. This role also includes a competitive equity package, giving you a chance to feel true ownership of your work.
Top Skills
What the Team is Saying
What We Do
At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.
We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance.
And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.
Why Work With Us
We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work.
We thrive on:
Writing to clarify thinking, scale collaboration, and drive intentionality.
Prioritizing impact over routine.
Embracing growth, feedback, and new challenges with humility.
Gallery
January Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.
