Senior Software Engineer (Backend)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

As a Backend Software Engineer, you will play a critical role in designing, developing, and maintaining functionality of one of our flagship products. You will work closely with other Engineers across Civica, adhering to industry best practices. Your expertise in building cloud-ready products will be instrumental in driving successful outcomes. 

• Design, develop, test, and maintain critical software systems, primarily focussed on .NET. 

• Provide technical guidance and mentorship to engineers. 

• Drive technical decisions and own complex system components. 

• Collaborate with technical product managers, designers, and other engineers to identify system requirements and develop technical solutions. 

• Develop API-based interfaces for our products, ensuring high quality standards and compliance with industry regulations. 

• Participate in code reviews, provide constructive feedback, and improve the overall quality of our engineering output. 

• Troubleshoot complex issues using log analysis, profiling tools, and collaborative debugging techniques. 

• Understand system architecture principles and ability build accordingly to meet growing traffic demands and improve overall efficiency. 

• Implement continuous integration/continuous deployment (CI/CD) pipelines for automated testing, build, and deployment processes. 

• Stay up to date with the latest features, libraries, and best practices; apply this knowledge to drive innovation within our engineering team. 

Nice to Have 

• Experience with Agile development methodologies (Scrum, Kanban). 

• Knowledge of observability practices (logging, metrics, tracing) and monitoring tools (e.g. Prometheus, Grafana). 

• Understanding of cloud security best practices, including IAM policies and secret management. 

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.