Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Bloomreach is solving one of the digital world’s most fundamental problems: helping businesses leverage data to drive personalized and optimized customer experiences. We are seeking a Senior Software Engineer to join our Analytics Team, which focuses on building scalable data infrastructure, developing analytics frameworks, and delivering actionable insights that enhance search, recommendations, and personalization. Your contributions will be crucial in designing, building, and optimizing data pipelines, analytics platforms, and ML-driven insights to improve business outcomes for our customers.
This role offers an exciting opportunity to contribute to the core analytics capabilities of our platform, applying your expertise to enhance personalization functionalities and redefine the digital shopping experience.
What You'll Do:
- Design, build, and optimize scalable data processing pipelines to support real-time and batch analytics use cases.
- Develop and maintain high-performance data infrastructure, ensuring reliability, accuracy, and efficiency in data workflows.
- Partner with Product, Data Science, and Engineering teams to understand requirements and implement data-driven solutions that enhance personalization and recommendations.
- Design and implement analytics frameworks for measuring and improving search, recommendations, and customer engagement.
- Lead the integration of machine learning models into real-time production systems, collaborating closely with Data Science teams.
- Ensure best practices in data engineering, monitoring, and governance to drive high-quality analytics and insights.
- Participate in lean and agile development processes, taking ownership of the full software lifecycle from design to deployment and maintenance.
- Mentor junior engineers, drive technical excellence, and contribute to architectural decisions that shape the future of analytics at Bloomreach.
What You'll Need:
- 6+ years of hands-on experience in software engineering, working with data-intensive applications, analytics platforms, or personalization systems.
- Strong expertise in Java, Python, or another object-oriented language, with a deep understanding of software architecture and distributed systems.
- Experience with big data technologies such as Hadoop, Spark, Kafka, and data lakes for large-scale processing.
- Proven experience designing, implementing, and maintaining scalable and reliable data pipelines in cloud environments (AWS, GCP, or Azure).
- Strong understanding of data structures, algorithms, and system design for building highly available, high-performance systems.
- Familiarity with machine learning concepts, feature engineering, and model serving frameworks.
- Experience working with analytics frameworks, data visualization, and business intelligence tools like Databricks, Snowflake and Tableau is a plus.
- Startup experience in a fast-paced growth company is highly desirable but not required.
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A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
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We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
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We believe in flexible working hours to accommodate your working style.
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We work virtual-first with several Bloomreach Hubs available across three continents.
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We organize company events to experience the global spirit of the company and get excited about what's ahead.
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We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
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The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
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We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
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Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
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Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
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Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
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The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
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Subscription to Calm - sleep and meditation app.*
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We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
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We facilitate sports, yoga, and meditation opportunities for each other.
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Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
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Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
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Everyone gets to participate in the company's success through the company performance bonus.*
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We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
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We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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Top Skills
What We Do
Bloomreach is the leader in Commerce Experience™
Our Bloomreach Experience Platform (brX) competes in three core categories: Engagement (CDP and marketing automation), Content (headless content and experience management), and Discovery (e-commerce search, merchandising, recommendations, and SEO).
We connect both customer data and product data to personalize all customer touch-points, leveraging our patented AI to recommend, predict, and segment. This empowers the marketer to create individual experiences, increase revenue, strengthen customer loyalty, and improve efficiency.
With a global footprint, Bloomreach powers over 25% of all e-commerce experiences across the US and UK, and supports 300+ global enterprises including Neiman Marcus, CapitalOne, Staples, NHS Digital, Bosch, Puma, and Marks & Spencer.
