Senior Software Development Engineer

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe Journey Optimizer is a single application for managing scheduled cross-channel campaigns and trigger-based one-to-one engagement for millions of customers —and the entire journey is optimized with intelligent decisioning and insights.

We are seeking an experienced engineer to lead in the development and apply AI in Journey Optimizer.

What you’ll do:

• You’ll design, develop, debug, provide effort estimation and risk analysis of a project/feature/service.
• You’ll perform due diligence and implement comprehensive unit tests for confirming the use cases.
• You’ll develop automated tests and help the team achieve and maintain full CI/CD for fast and efficient releases.
• You’ll be part of a multi-functional development team with exposure to deep platform architecture across the stack, and you’ll collaborate across teams on large projects.
• You’ll work in an agile, DevOps-oriented culture with a focus on maintaining operational excellence while delivering with high velocity.

What you need to succeed:

• Strong understanding of large language models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, and familiarity with widely used AI/ML frameworks.
• Strong skills in managing and processing large datasets, ensuring data quality and integrity for training and fine-tuning models, as well as for generating embeddings.
• Expertise in fine-tuning pre-trained models to suit specific business needs, ensuring optimal performance and relevance.
• Build and refine methods for capturing semantic information about business entities using large language models (LLMs).
• Generate embeddings from semantic information to enhance understanding of commerce activities, customer behaviors and journeys.
• Hands-on experience in deploying AI/ML solutions in production environments, including integrating LLM-based systems with existing software and infrastructure.
• Expertise in monitoring model performance post-deployment and implementing optimizations to maintain or improve accuracy, speed, and resource efficiency.
• Proficiency in React, JavaScript, GraphQL, HTML, CSS and at least one other language like Java and Kotlin.
• Expert knowledge of web and browser technologies: HTTP/s, cookies, security, cross-site scripting, CDNs, serverless computing, DOM, rendering engines, browser storage.
• Strong knowledge of networking principles, HTTP, REST and other client/server technologies.
• Experience building or working with microservice-based distributed systems in the cloud.
• Excellent problem solving and debugging skills, and direct experience with DevOps in a SaaS environment.
• Customer focused and have real passion for quality and engineering excellence at scale.
• Excellent communication and collaboration skills.
• Undergraduate/Graduate degree in quantitative sciences/engineering disciplines.
• 5+ years of experience in design and development of software systems.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $153,600 -- $286,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.