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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Are you a communications pro with a knack for making tech talk relatable and engaging? Do you thrive in a fast-paced, innovative environment where every day brings a new challenge? If you’re passionate about telling compelling stories in the world of IT, we want you on our team!
At Infobip, we're at the forefront of cutting-edge technology, and we're looking for a creative, strategic External Communications Specialist to help amplify our voice across the industry. You’ll be the key player in shaping how the world sees our brand, telling our story, and ensuring our innovations reach the right audience in the right way.
What you'll do:
- Promoting Infobip’s story, our strategic positioning, vision and product innovations with employees, prospects, clients, media, influencers, and industry
- Executing communication programs in-line with our company goals and objectives; ensuring key messages are effectively shared with appropriate external and internal audiences
- Coordinating and producing content for internal social network
- Cultivating new relationships and building on existing relationships with journalists, thought-leaders and influencers
- Creating content regularly to grow the company’s footprint (press releases, corporate announcements, newsletters and creative content)
- Planning and executing media events and press conferences
- Communicating with media regularly
- Managing media inquiries and arrange interviews, statements etc.
- Building long-term relationships with influencers and key stakeholders
- Leading, designing and implementing a social media strategy on all branded social media channels globally, in line with overall business and marketing strategy
- Developing a strategy to increase follower engagement and revenue
- Increasing and improving internet visibility and generate traffic using expertise around optimization, promotion and distribution
- Working with an international digital marketing and employer branding teams in campaign and media strategy
- Answering around key performance indicators
- Exploring emerging trends and markets and implementing new technology and opportunities for innovation
- Responsibility for constantly increasing the online community and raising content on social media (Facebook, Twitter, LinkedIn, Instagram, etc.)
- Strengthening the company brand and engaging the community on social media by creating creative and engaging content
- Monitoring social media accounts
- Mentoring junior team members
Requirements:
- Advanced English is required, Portuguese is a plus
- Bachelor's degree on communication, marketing, advertising, or related fields will be considered for this role.
- Experience managing and analyzing data from social media.
- Experience creating social media strategy for the company brand.
- Knowledge in public relations (Handling press, journalist relationship)
- Experience handling PR and Social Media for IT industries is desired.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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