Senior Social Media Manager (USA Only - 100% Remote)

Posted Yesterday
Hiring Remotely in United States
Remote
Mid level
Sales • Software • Automation
Close is building the modern CRM for small, scaling businesses - just like us.
The Role
As a Senior Social Media Manager at Close, you will develop and execute social media strategies, create engaging content, and build brand awareness across platforms. You will collaborate with internal and external stakeholders to foster community and stay ahead of social media trends, all aimed at enhancing Close's presence as a leading CRM solution for small businesses.
Summary Generated by Built In

About Us

Close is building the modern CRM for small, scaling businesses - just like us.

Today, we’re 100+ people across 22 countries. We’re united in our goal to help small businesses sell better by eliminating manual work and empowering them to focus on what matters most: relationships. 

Close sets our compass by our customers and our people. Sustainability is core to serving both; we care deeply about the health of our business and the wellbeing of our team. We’re bootstrapped - meaning we’ve accepted no outside funding - and fully remote since 2016. The way we’ve chosen to build our business allows us to chart our own course. 

Our team prioritizes impact, ownership, and quality. As a growing, remote-first company, we favor asynchronicity over meetings and we relentlessly prioritize work that moves the needle. We practice a mature approach to the workplace -- we expect our team to manage time effectively, communicate thoughtfully with teammates and customers, and produce great work.

We’re looking to add an experienced and forward-thinking social media manager that will be responsible for building the Close brand and online community across all relevant social platforms.

About the Role

As Close’s Social Media Manager, you will be responsible for social media strategy and execution, which aims to position Close as the leading CRM solution for small businesses. Compelling content is the backbone of our marketing program, and we’re looking for someone to help us take our social media program to the next level.

You’re an ideal candidate if you have prior B2B SaaS experience, an in-depth knowledge of social media marketing and how to balance performance and innovation. You should be no stranger to creating fun, creative, educational, and edutainment-style social content. 

If you’re sick of “B2B is boring” tropes and know there is, in fact, a way to cut through the noise, you’ve found the right place.

Our Social Media Manager will sit on the Content and Brand team, reporting to the Head of Content and Brand. You will play an instrumental role in building the Close brand on digital channels.

You are

  • Physically based in the United States

  • Backed by 3-5 years in B2B social media marketing 

  • Skilled in creating short-form videos, editing proficiency, and social media copywriting 

  • Highly proficient with LinkedIn, Instagram, Twitter/X, TikTok, Facebook, and YouTube platforms

  • Experienced producing and working with talent, coaching and briefing creators, internal experts, CEOs, etc.

  • Proven when it comes creating social content that’s known to push limits, boundaries, creativity, norms, or industry standards

You will

  • Create and own a social media strategy to drive brand awareness, educate the market, nurture customers, and influence pipeline

  • Create daily social content, including creative concepting, copywriting, visual assets, and videos (with some design and video support)

  • Help foster and grow a feeling of community with Close on our social channels

  • Work closely with internal SMEs and employees, founders, external thought leaders, creators, and partners 

  • Keep a pulse on the latest social trends to stay ahead of the curve and aim beyond it

  • Amplify other marketing activities and strategize social media distribution 

  • Partner with Head of Content and Brand on brand alignment and creative ways to amplify the Close brand in innovative ways 

  • Serve as a strategic thinker and rapport builder to drive cross-functional participation and excitement about our social media presence

Benefits

  • Competitive compensation including an organization-wide goal-based bonus

  • Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break and Summer Holiday Break. Each year with the company, you’ll receive 2 extra PTO days.

  • 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay

  • Paid Parental Leave for primary and secondary caregivers

  • Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical 

  • Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)

  • 401k (US residents): We match 6% contributions with immediate vesting

Our Values

Build a house you want to live in - Examine long-term thinking and action

No BS - Practice transparency and honesty, especially when it’s hard

Invest in each other - Build successful relationships with your coworkers and customers

Discipline equals freedom - Keep your word to yourself and others

Strive for greatness - Constantly challenge yourself and others

Learn More

Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint

Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2025, we’re headed to Paris, France. 

Explore our product. You can watch a ten-minute video demo on our home page.

Our Hiring Process

We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start so please answer each question thoughtfully. We see this as an opportunity to get to know you beyond your resume.

While we are excited by all the opportunities that generative AI has unlocked, we request that you refrain from relying on AI tools when completing an application. Every application is read closely by humans and any obviously AI generated applications will be disregarded.

Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. 

If you progress to the interview process, you’ll receive a full outline of the role-specific interview process in your first touchpoint with us. We do our best to make the hiring process clear and human.


#BI-Remote

What the Team is Saying

Forrest Dwyer
Harmonie
Joseph
Kaylee Novak
Kate Petrone
The Company
100 Employees
Remote Workplace
Year Founded: 2013

What We Do

Today, we’re 100+ people across 22 countries. We’re united in our goal to help small businesses sell better by eliminating manual work and empowering them to focus on what matters most: relationships.

Close sets our compass by our customers and our people. Sustainability is core to serving both; we care deeply about the health of our business and the wellbeing of our team. We’re bootstrapped - meaning we’ve accepted no outside funding - and fully remote since 2016. The way we’ve chosen to build our business allows us to chart our own course.

Our team prioritizes impact, ownership, and quality. As a growing, remote-first company, we favor asynchronicity over meetings and we relentlessly prioritize work that moves the needle. We practice a mature approach to the workplace -- we expect our team to manage time effectively, communicate thoughtfully with teammates and customers, and produce great work.


Unanimously, our favorite value is “Build a house you want to live in.” We make decisions that are rooted in helping our customers become more successful. We care equally about the health of our business and the wellbeing of our people.

Our values:
⭐️ Build a house you want to live in -- Examine long-term thinking and action
⭐️ No BS - Practice transparency and honesty, especially when it’s hard
⭐️ Invest in each other -- Build successful relationships with your coworkers and customers
⭐️ Discipline equals freedom -- Keep your word to yourself and others
⭐️ Strive for greatness -- Constantly challenge yourself and others

How we work together:
📊 Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level.
⏰ Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly.
💙 Appreciation for Deep Work: During your normal work day, not after a day of meetings!
🌍 Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high level of trust and responsibility with our

Why Work With Us

* Choose between working 5 days/wk or 4 days/wk @ 80% pay
* Annual team retreats ✈️
* 5 weeks PTO + Winter Holiday Break
* 2 additional PTO days every year with the company
* 1 month paid sabbatical every 5 years
* Medical, Dental, Vision with HSA option (US residents)
* 401k matching at 6% (US residents)
* Co-working stipend
* Paid parental leave

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Close Offices

Remote Workspace

Employees work remotely.

100% Remote-first // team in 20+ countries * Autonomy & Freedom * Productivity & Quality * Asynchronous Communication * Appreciation for Deep Work

Typical time on-site: None
US

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account