Senior Social Analyst (Senior Account Executive level)

Posted 19 Days Ago
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Washington, DC
Mid level
Information Technology
The Role
The Senior Social Analyst will support Coca-Cola by providing social listening insights, analyzing large datasets, and collaborating on digital campaigns.
Summary Generated by Built In

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.  

MORE ABOUT THE ROLE:

Burson is looking to hire a Senior Analyst (Senior Account Executive level) to join our Social Listening and Measurement  Analytics team in support of the iconic Coca-Cola Company. This is an opportunity to enjoy the best of both the agency and in-house experience while supporting one of the most recognized global brands.

The ideal candidates will have a strong understanding of social media listening, cultural and competitor trends, owned and earned analytics reporting, excellent research and writing skills, and a passion for identifying social-first insights.

If you are passionate about social & digital analytics and have an interest in working for Burson, one of the largest global PR Agencies on a Fortune 100 brand, we want to speak with you.

Location Requirement: This role is based in Atlanta, and we are seeking candidates who are either already located in Atlanta or open to relocating.

WHAT YOU’LL DO:

  • Work with one of the most globally recognized companies in the world, providing social listening and intelligence to transform brands and captivate audiences.
  • Work on Brand and Corporate Reputation issues across The Coca-Cola portfolio which may include sustainability, social impact, ESG and other public affairs/corporate communication issues relevant to the company.
  • Be ready to dive in headfirst into the client’s day-to-day opportunities and challenges, standing shoulder-to-shoulder with them as one team in a dynamic and fast-paced team environment.
  • Monitor, track, and evaluate campaign performance analytics, based on client KPIs, targets and baselines.
  • Proactively deep dives into data to inform and steer critical decision making, as well as work with complex datasets to aggregate, ingest and organize data in a clean, ready-to-use fashion in order for the team to deliver data-led findings.
  • Analyze paid, owned, earned social, and web data to provide insight into the performance of client marketing and PR programs.
  • Analyze large, complex and often unstructured datasets to generate actionable insights.
  • Monitor social channels and analyze company, consumer, and trending conversations.
  • Provide social analytics reporting and work within a team to develop and execute creative digital and social media content, campaigns, and influencer engagement.

EXPERIENCE THAT CONTRIBUTES TO SUCCESS:

  • 2-4 years of relevant work experience in social media listening and analytics
  • Detail-oriented while keeping sight of bigger picture/trends; intellectually curious
  • Keen eye for data trends and the ability to investigate and extract insights from large, technical data sets
  • Excellent written and verbal communications skills along with strong attention to detail
  • Ability to work on a team and handle multiple high priority projects simultaneously.
  • Strong MS Office knowledge including Excel (pivot tables and Macro knowledge a plus) and PowerPoint.
  • Basic understanding of social listening, creatingboolean queries and AI tools
  • Exposure to quality assurance and testing methodologies.
  • Experience with monitoring tools, such as Brandwatch, Sprinklr or Newswhip.
  • Desire to work in a diverse and inclusive organization as an active participant in culture initiatives, training opportunities and employee resource groups
  • Second language fluency in Spanish, Portuguese or French is a plus

YOU BELONG AT BURSON:

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, tuition reimbursement for continued learning, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work.  

As an Equal Opportunity Employer, Burson does not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, gender, gender identity or expression, marital status, military status, national origin, or ancestry.   

For more information, visit www.bursonglobal.com.  

Our careers page is designed to be accessible to everyone. If you need any specific accommodations during the application process, feel free to reach out to us at [email protected]. Please note that this email is for applicants needing special assistance, so we may not be able to reply to other inquiries. 

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Top Skills

Ai Tools
Brandwatch
Excel
MS Office
Newswhip
Sprinklr
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The Company
New York, New York
2,552 Employees
On-site Workplace

What We Do

Burson is the global leader in communications, purpose-built to create value for our clients through reputation. We reinvent how reputation creates competitive advantage for our clients, so they can lead today and far into the future

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