Senior SMB Sales Manager, Canada

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Vancouver, BC
Remote
Hybrid
125K-193K Annually
Senior level
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Invent today. Shape tomorrow.
The Role
The Senior SMB Sales Manager will lead a team of Account Executives to drive sales performance and exceed targets. Responsibilities include mentoring team members, analyzing sales metrics, participating in client meetings, and fostering a high-performance team culture. The role requires strong leadership skills and a proven track record in sales management, particularly in the fintech or SaaS sectors.
Summary Generated by Built In

We are looking for a Sales Manager to lead our growing team of Account Executives and increase revenue against individual, team and overall Sales goals.
As an experienced people manager with sales experience, you will lead a successful Sales team that generates success for our sellers and Square. You'll use insights and data to support and coach your AEs, while building a team culture of high performance, ownership and accountability. We expect this individual to be based in the Toronto area and occasionally work with a team of AEs in the office and co-selling in the field. You will work with Square sellers of all sizes and will report to the Head of Sales, Canada.
You Will:

  • Drive team over attainment across KPIs and Quota
  • Lead, mentor, and motivate a team of outbound account executives to achieve individual and team sales goals.
  • Create a team culture of high performance, trust, ownership, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
  • Support direct reports by participating in client and prospect meetings (remote & in-person)
  • Mentor and develop a team of senior salespeople which includes hiring, ramping and training new account executives
  • Use sales metrics to manage the team and individual AEs, tracking the results and succinctly reporting to senior management
  • Conduct weekly pipeline review and forecast meetings with AEs
  • Coach direct reports regarding strategies to drive revenue and customer success
  • Envision new and innovative ideas and approaches to drive performance


You Have:

  • 4+ years experience in people management, preferably managing in a high velocity, Fintech/SaaS environment
  • 6+ years of sales experience with documented sales success and proven, consistent performance above 100% as an individual contributor.
  • Solid knowledge and experience in successful outbound tools and sales processes
  • Expertise in creating rigor around sales metrics and managing yourself or others to achieve metrics
  • History of executing and over performing on team KPIs consistently
  • Mentored, coached and onboarded salespeople in the past
  • History building teams with strong culture of accountability and experience with performance management
  • The ability to rapidly hire and train new account executives, while supporting tenured team members through development and performance coaching
  • The ability to streamline decision-making and consider the downstream and upstream effects of potential decisions
  • Excellent interpersonal, leadership, organizational, communication and listening skills
  • Strong business acumen and business writing skills
  • Leadership & selling experience in the Payment or IT tech industry is highly preferred.


Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A:
$128,940 - $193,480 CAD
Zone B:
$124,530 - $186,830 CAD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, and TIDAL, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

What the Team is Saying

David
Nestor
Pooja
Jake
The Company
Atlanta, GA
12,000 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Why Work With Us

We’re working to find new and better ways to help businesses succeed, and we’re looking for people like you to help shape tomorrow at Square.

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