Senior Site Reliability Engineer

Posted 11 Days Ago
Be an Early Applicant
Hiring Remotely in London, Greater London, England
Remote
Hybrid
Senior level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
The Senior Site Reliability Engineer will enhance service quality, manage on-call duties, improve efficiency through automation, and ensure system availability.
Summary Generated by Built In

About the Role
At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services.
Location - We are flexible on remote working from home, if you are based in the UK or Germany.
On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning.
We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
What you'll be doing

  • Diagnose and resolve complex application and infrastructure issues
  • Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
  • Perform Root Cause Analysis (RCA) and provide recommendations for application teams
  • Improve availability and reduce customer impact using Industry best observability tools
  • Ensure best-practice and security-minded architecture by influencing design decisions
  • Create and maintain technical documentation and SOP's
  • Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
  • Other duties as needed


About You

  • 7+ years' experience in DevOps and/or Site Reliability Engineering roles
  • 3+ years' experience with an object-oriented language (preferably Java, .NET or C++)
  • Expert+ level Linux administration, scripting, and troubleshooting
  • Demonstratable knowledge of Observability tools (New Relic, Splunk, DataDog)
  • Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
  • Extensive experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus.
  • Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
  • Passionate about automation, security, and self-service environments/portals
  • Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
  • Effective communication skills, both verbal and written.


About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
Grow personally and professionally with one of the fastest growing companies .
Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more) .
Develop your skills through our renowned training platform.
Receive competitive compensation.
Collaborate with a curious, kind, international and intercultural workforce .
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
We would love to get to know you! Follow the link and submit your application. We can't wait to see you at NinjaOne.

Top Skills

Ansible
AWS
C++
Ci/Cd
CloudFormation
Datadog
Helm
Java
Kotlin
New Relic
Postgres
Splunk
Terraform

What the Team is Saying

Marissa
Cameron
Michael
Dean
Lindsay
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The Company
HQ: Austin, TX
1,300 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

NinjaOne automates the hardest parts of IT to deliver visibility, security and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training and support. NinjaOne is number one on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

Why Work With Us

NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.

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NinjaOne Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQAustin, TX
Berlin, Germany
Sydney, Australia
Oldsmar, FL
Learn more

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