Senior Scrum Master

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Toronto, ON
Digital Media • Information Technology
The Role

Description

We are seeking a highly motivated and skilled Senior Scrum Master. This role will facilitate agile processes and ceremonies while coaching teams to drive continuous improvement and delivery excellence..

Key Responsibilities:

  • Facilitate scrum ceremonies, including daily stand-ups, sprint planning, retrospectives, and demos.
  • Act as a coach and mentor to the scrum team, helping to solve complex challenges and guiding them towards agile best practices.
  • Identify and resolve process inefficiencies, promoting continuous improvement across teams and influencing change both internally and externally.
  • Lead and support process improvement initiatives as a servant leader to enhance team performance and delivery effectiveness.
  • Perform project management duties, including resource coordination, planning, scheduling, tracking, and reporting key metrics against project goals.
  • Assist Product Owners and development teams in release planning, sprint backlog maintenance, and prioritization.
  • Foster a safe and trusting team environment, enabling open discussions without fear of blame or judgment and encouraging problem-solving.
  • Help teams achieve project objectives while aligning with overarching business goals and strategic priorities.
  • Develop an agile mindset within the team and provide mentorship to new Scrum Masters to enhance agile capabilities across the organization.
Requirements
  • Proven experience as a Senior Scrum Master in an agile environment.
  • Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe, etc.).
  • Excellent facilitation and coaching skills to drive team engagement and self-organization.
  • Ability to identify process inefficiencies and implement improvements that drive high-quality delivery.
  • Strong communication and stakeholder management skills to interact with teams, leadership, and external partners.
  • Experience with Agile project management tools (JIRA, Confluence, Azure DevOps, etc.).
  • Ability to work in a hybrid model (3 days in-office, 2 days remote) and collaborate effectively with distributed teams.
  • Certification such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM) is a plus.

Benefits
  • Type of job: Temporary Contractor – 1 year
  • Location: Montreal (Hybrid - 3 days in office, 2 days from home)
  • Work hours: Monday - Friday, normal 40-hour week

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The Company
HQ: Palo Alto, CA
33 Employees
On-site Workplace

What We Do

Our mission is to empower operators to quickly ramp and operate IPTV by providing end-to-end services from solutions architecture/integration to deployment and ongoing lab support. We do this through our diverse world-class industry certified engineering team as well as through state-of-the-art automation tools. Our satisfied clients include Tier 1, Tier 2 and Tier 3 operators across the United States, Canada and Latin America.

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