Senior Sales Process Specialist

JOB DESCRIPTION
This opportunity may be perfect for someone who wants to join the technical sales world: you will have the possibility to speak with different types of clients, look at products from certification perspective, working with innovative products before they hit the market. You will work in an international environment with a strong team spirit.
RESPONSIBILITIES
• Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities• Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines• Works autonomously within established procedures to develop and share quotes using standardized pricing tools• Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP• Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate• Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities• Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested• Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable• Meet established timelines for pre-and post-sales activities.
QUALIFICATIONS
• Technical Educational Background (High School or Bachelor's Degree)
• Fluent in English and French
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
• Business acumen and a sufficient understanding of business sales processes
• Sufficient understanding of core UL products / services for aligned industry to effectively generate quotes
• Strong communication and administrative skills
#Hybrid
#LI-LT
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Within our Energy and Industrial Automation (EIA), we provide solutions for safety, security, and performance throughout the energy, power distribution and, automation value chains. We work in a diversity of cutting-edge industries, such as: Power and Automation, Renewable Energy, Field Evaluation Services and Industrial Functional Safety. The impact of our work spreads through many business areas on a global scale yet focused locally through our collaborative team members.