Senior Sales Manager-Leisure

Posted 15 Hours Ago
Be an Early Applicant
Amman
Senior level
Travel • Hospitality
The Role
As a Senior Sales Manager, you will establish effective relationships with clients, develop and implement sales strategies to meet the hotel's goals, and maximize revenue through diligent account management and market analysis. You will coach your team while networking to open new segments and ensure guest satisfaction.
Summary Generated by Built In

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.

About the roleMaintains all sales leads in accordance with established hotel procedures and standards. Adds value in meeting the hotel’s needs by identifying and implementing sales strategies that support the hotel’s strategic direction, maximize opportunities for all groups and FIT business through careful research and targeted action plan. Develops professional relationships with clients to support achieving the hotel’s goals outlined in the Sales & Marketing Plan and to best achieve a long-term business success.What you will doDevelops an effective relationship with all clients as well as hotel guests. Regularly coaches and develops daily activities within the department and keep an active sales call plan and visits to clients. To prospect and sell to accounts on behalf of the hotel in accordance with the objectives established in the marketing plan.  Prospect and exploit new accounts & segments. To ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room, customer retention, and efforts geared towards developing new business through alternative channels. Follows-up on all leads and maintain a good relationship with WSOs and other Four Seasons Hotels. Reviews market analysis and determines client needs, occupancy potential, rates desired, etc.ProductCoordinate an effective sales call plan on accounts in assigned market areas and have a close follow-up promptly with appropriate action to support telephone and personal sales calls. Coordinate with other Department Heads to ensure quality of guest/group satisfaction. Contact customers in-house to promote good will and foster additional business, repeat bookings or referrals to other Four Seasons Hotels. Provide input on the local segment of the marketing plan and budget.ProfitNegotiate with clients and achieve maximum revenue/profit potential while satisfying client needs. Prepare permanent files for all groups and FIT contacts. Assist the Director of Sales in the reporting and appraising of results against planned objectives; takes appropriate action to maximize sales and affect need periods.What you bring

  • Bachelor’s Degree / Diploma in Business Administration.
  • A minimum of 5 years of experience in sales manager position.
  • Excellent verbal communication skills in both Arabic and English Languages.
  • Attention to details.
  • Self-motivated, dynamic, result-oriented individual and a team player with strong business acumen
  • An excellent team player who is able to work under pressure and meeting tight deadlines
  • Good knowledge of Opera is an added advantage

What we offer: 

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Schedule & Hours:

  • Full time Job.
  • Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.

  

The Company
HQ: Toronto, Ontario
33,981 Employees
On-site Workplace
Year Founded: 1961

What We Do

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

To learn more about our career opportunities, visit fourseasons.com/careers.

For more information and reservations, visit fourseasons.com.

For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

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