At Authentic8, we empower organizations to redefine how digital investigations are conducted in an increasingly complex online world. With Silo for Research, our industry-leading solution, we enable secure and anonymous investigations across the surface, deep, and dark web—helping national security, defense, law enforcement, and enterprises uncover critical insights while staying protected.
Designed from the ground up with zero-trust principles and built on globally scaled infrastructure, Silo for Research addresses today's toughest cybersecurity challenges, allowing investigators to work smarter, faster, and safer. Trusted by more than 700 customers worldwide, our platform transforms how intelligence work is done.
Join us, and be part of a mission to protect and empower those who safeguard our world. From our collaborative teams to our cutting-edge technology, we’re not just building solutions—we’re shaping the future of digital investigations.
We have an immediate opening for a Senior Sales Engineer, to support our Sales team. The ideal candidate has a mix of pre-sales support or SaaS implementation success and investigation tradecraft or cyber defense experience. Prior understanding of workflows related to cyber threat analysis, incident response, or financial investigations are a plus. A Sales Engineer will balance technical, business, and interpersonal skills for direct engagement with customers in pre- and post-sales engagements. This position will discover and evaluate technical requirements of new sales opportunities and present technical solutions to meet the needs of prospective and existing customers. Partnering with Inside Sales and Account Executives, the Sales Engineer drives solution alignment with customer challenges and achieves the technical win against requirements.
Requirements:
- Balance of experience with pre/post-sales/technical support and real-world practitioner of analyst/investigation tradecraft
- Excellent communication skills (written and spoken) and presentation skills, both customer-facing and internal
- Personality excited by solving customer problems and relating prior experience through anecdotes
- Limited software development or related technical integration skills
- Familiarity with cloud architectures and SaaS-based deliver models, as well as browser technology and/or browser isolation technologies
Responsibilities:
- Lead/support full sales cycle for technical account management including: uncovering technical needs, deploying product, managing software pilot milestones and issues, answering security and implementation questions
- Drive technical discussions and product presentations with prospects and customers, with ability to effectively interact with both buying executives and mid-level IT deployment/support specialists
- Perform in-depth product demos encompassing the more technical and aspects of our SaaS products with anecdotes and investigation tradecraft points
- Respond to customer procurement RFIs and due diligence/security questionnaires
Qualifications:
- 4+ years enterprise pre-sales/post-sales/technical support experience, ideally with a cybersecurity vendor
- Experience with investigation, intelligence collection, OSINT or threat hunting
- Strong written communications skill covering both technical and business-related topics
- Comfortable presenting individually or to groups
- Knowledge of the information security industry landscape including but not limited to web content filters, firewalls, authentication, browser isolation
Salary
- C$115,000 - C$135,000 plus Commission and Equity.
Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.
Authentic8 Core Values & Principles:
Integrity: We apply our best efforts. We are honest with and accountable to others.
Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective.
Respect: We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger.
We are collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.
We are transparent: By operating with common information and understanding we ensure that we are aligned.
We find innovative solutions: We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.
We take ownership: We are responsible for our actions, our reputation and our business.
Authentic8 offers flexible time off, competitive benefits, and bonus.
It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law.
Top Skills
What We Do
Improve the efficiency of your research teams
Authentic8's Silo for Research is a fully isolated, anonymous and secure platform for conducting all forms of online investigations. Use Silo for Research to access web-based resources across the surface, deep or dark web.
Shorten your time-to-insight
Silo for Research improves analyst tradecraft across all phases of the information collection life cycle. Get your teams online and productive without deploying complicated solutions or disrupting your current infrastructure.
Access alternate networks
Span alternate regions, languages and network protocols. Silo for Research spins up one-time-use browser instances that give you access to content across geographies and web protocols. Regardless of the destination resource, your identity or affiliation is never exposed.
Silo for Research lets you match your persona to the specific investigation needs. Appear local to the subject material by accessing the internet through any of Authentic8's access points around the world. Silo for Research combined with good tradecraft ensures your research activities aren't attributed to your analysts or organization.
Automate collections
Silo for Research supports collections of all types of web content as the analyst needs it, or over a period of time. Automation tools allow you to set up regular collection routines to capture a range of web content types, transform the content to a format of your choice and securely store it in the cloud.
Preserve data in the cloud
Investigators may be required to capture and collect content as part of their process. And to maintain efficacy of potential evidence, a proper chain of control and evidentiary requirements must be met. Silo for Research integrates with Authentic8 Secure Storage, an encrypted, audited cloud-based storage repository for users and groups.
"With Silo, there is no need to have a 'dirty' machine because you are fully protected" - Authentic8 Silo for Research customer
