Senior Sales Account Manager

Posted 2 Days Ago
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Johannesburg, City of Johannesburg, Gauteng
Senior level
Software • Cybersecurity
The Role
The Senior Sales Account Manager at BioCatch is responsible for managing existing financial services accounts while driving new business opportunities. This role involves developing strategic account plans, building relationships with clients, collaborating with internal teams, and accurately managing forecasts to ensure customer satisfaction and revenue growth.
Summary Generated by Built In

Description

BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist. Today, BioCatch counts over 25 of the top 100 global banks as customers who use BioCatch solutions to fight fraud, drive digital transformation, and accelerate business growth. BioCatch’s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems. For more information, please visit www.biocatch.com.

Come work with intensely curious people dedicated to innovation, growth, and protecting customers against cybercrime and fraud!

The South Africa Sales Account Manager is a member of the BioCatch commercial team for the EMEA region.

The role is focused on driving BioCatch account management and sales activities in South Africa’s Banking and Financial Services market:

  • Primarily looking after tier 1 and tier 2 financial services accounts in South Africa.
  • Building deep customer relationships
  • Executing a developed strategic account plan for new, up-sell, and cross-sell opportunities,
  • Driving high customer satisfaction in those accounts.

BioCatch is seeking a dynamic, energetic, entrepreneurial sales professional who will develop sales revenues from existing and new customers.

This role will be responsible for the entire sales process from inception to successful conclusion, including cultivating whitespace opportunities, prospecting in the named accounts, qualification, pipeline management, negotiation, and closing.



Requirements

  • Develop sales revenues from named existing BioCatch accounts, emphasizing developing new business from within the assigned target accounts.
  • Drive a strategic account plan for named accounts, including opportunity management through successful deal closure, while maintaining a dynamic and consultative approach.
  • Establish, cultivate, and develop strategic partnerships with customers, channel, and technology partners to execute BioCatch’s GTM strategy.
  • Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch's customer success.
  • Work in partnership with the EMEA commercial team, including Business Development, Cyber Strategy, Pre-Sales/Sales Engineering, and Account
  • Management functions to maximize revenue and technology adoption whilst retaining accountability for customer satisfaction.
  • Develop and enhance BioCatch’s strong brand within our strategic accounts.
  • Successfully execute strategic and operational sales and marketing activities and represent BioCatch at relevant events.
  • Accurately manage forecasts, including pipeline management and company reports.


The Company
HQ: New York, New York
358 Employees
On-site Workplace
Year Founded: 2011

What We Do

BioCatch is the leader in Behavioral Biometrics which analyzes an online user’s physical and cognitive digital behavior to protect individuals and their assets. Our mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist. Leading financial institutions around the globe use BioCatch to more effectively fight fraud, drive digital transformation and accelerate business growth. With over a decade of analyzing data, over 60 patents and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems.

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