Revenue Systems Administrator

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page .
Job description
The Senior Revenue Systems Administrator is responsible for managing and optimizing the revenue systems to support smooth business operations and improve data-driven decision-making across Revenue Operations, Go-to-market functions and Data teams. This role involves working closely with cross-functional teams to identify opportunities for process improvement and implementing solutions that enhance business performance. They will also collaborate with Revenue Operations to design and optimize the systems to support current and future Go-to-market processes.
Key Responsibilities:

• Systems Management: Oversee CRM administration, assist in system architecture design, support client success platform, align sales, customer success and support systems, provide troubleshooting, and identify process improvement opportunities. Develop and implement policies and strategies to govern the use of the internal CRM platform.
• Data and Security: Integrate systems, ensure data integrity, establish data governance practices, implement security measures, and oversee data access and permission policies.
• Cross-Functional Collaboration: Collaborate with teams to implement changes, manage user engagement and support, and assist in evaluating 3rd party tools.
• Program Management: Implement an agile development process and collaborate on the revenue systems roadmap.

Qualifications

• You have +5 years in a Salesforce Administration or Revenue Systems role within the SaaS industry
• You are a certified Salesforce Administrator (Salesforce Platform Developer certification would be a plus).
• You have experience in managing and maintaining Salesforce CPQ.
• You have experience with the Salesforce development ecosystem, including Apex, SOQL, SOSL, Lighting, and Visualforce
• You have solid proficiency with GTM systems (e.g. Gong, Zoominfo, etc.) and BI tools (e.g. Tableau, Looker)
• You have strong organizational and project management skills, giving you the ability to manage multiple priorities simultaneously.
• You have excellent communication and interpersonal skills, with a proven ability to influence stakeholders.

Life at Akeneo
Culture
Diverse, cross-cultural team.
Office parties, team offsites
Top-notch 8-week onboarding program for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action and support contacts for a smooth integration into the company
General
Competitive package and complementary health insurance.
Time off
Flexible working hours and hybrid setup (up to 3-4 days per week working from home).
16 weeks paid maternity leave (30 days paid leave if you are the second parent).
Gradual Return to Work program after maternity or adoption leave.
25 days holiday per calendar year in addition to Public Holidays.
️ Work from Anywhere Scheme - Explore the possibility of working from anywhere in the world for up to 30 days per year.
Health & Wellness
Individual and confidential coaching sessions with a mental health practitioner of your choice.
Plan your retirement with ease thanks to our 401k with company matching.
Equipment
Best-in-class communication and collaboration tools: Slack, Notion, Google Suite, Jira, GitHub...
A $600 personal hybrid working allowance to maximize your home office environment.
Professional Development
Participation in in-house events welcoming external guests (ie. Meetups) or industry events.
A $1,000 learning budget per employee per year.
Perks & Discounts
A $80/month Sustainable Transportation Allowance to support eco-friendly commuting options such as public transportation, biking, or carpooling if eligible.
Corporate Responsibility
Employee Volunteering program: give back to the community with two days per year dedicated to supporting the charities of your choice.
Join one or several of our Employee Resource Groups and take an active part in promoting diversity and inclusion within our company.
Diversity & Inclusion: Akeneo provides and ensures a safe work environment for everyone, regardless of seniority, gender identity, and expression, sexual orientation, disability, mental illness, neuro(a)typicality, personal appearance, body size, race, ethnicity, age, religion, nationality, or other characteristics. Akeneo is deeply anti-racist, anti-homophobic, anti-sexist, anti-ableist, and inclusive. We create the right conditions for you to feel safe and be yourself!
Interview process

• Say hi! If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Partners, where you'll learn more about the role and about Akeneo.
• Meet your future manager! This 45-60 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
• Meet the team! Project yourself into the reality of the position and confirm our company culture fits you with one or two additional interviews with your future colleagues or stakeholders.
• Sign your offer!

At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.
So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay!
Feeling hesitant because you think you're not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don't hesitate to apply anyway, or reach out to us for questions or clarifications!