Senior Revenue Operations Specialist - Peaksware

Company Information

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music. 

We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.

General Summary

As a Senior Revenue Operations Associate, you will play a pivotal role in aligning sales operations with financial objectives across the Peaksware brands. You will be responsible for analyzing sales data, optimizing processes and systems, and collaborating closely with finance and sales to ensure accurate forecasting, budgeting, and reporting. This position requires a strong understanding of sales operations, financial principles, and data analysis/reporting.

You will sit directly with the Finance and Data teams and will report to the VP of Finance.

Core Functions: 

• Partner with finance, sales and marketing leadership to develop and maintain accurate sales forecasts, budgets, and revenue projections.
• Analyze sales performance metrics and provide actionable insights to both sales and finance teams to support strategic decision-making.
• Collaborate with finance to manage commission structures, ensure timely and accurate commission payouts, and resolve discrepancies.
• Ensure CRM data (e.g., Salesforce) aligns with financial systems and reporting requirements, ensuring data accuracy and consistency.
• Generate sales and financial performance reports and dashboards for senior leadership, providing insights on revenue trends, profitability, and growth opportunities.
• Support the annual and quarterly planning processes by coordinating sales inputs for financial models and budgets.
• Identify inefficiencies in sales processes and workflows, and implement improvements to streamline operations and financial alignment.
• Monitor key financial metrics, including revenue, profit margins, and cost of sales, to identify risks and opportunities.
• Act as a liaison between the sales and finance teams, ensuring smooth communication and collaboration on shared initiatives.
• Support other ad hoc financial analysis and data analysis opportunities, including M&A, at the discretion of your manager and needs of the business.
• Perform other duties as assigned.

Requirements

Required Qualifications: 

• 5+ years of experience in revenue operations or a related data field
• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• Proven experience in sales operations, financial analysis, or a similar role.
• Strong understanding of financial principles, budgeting, and forecasting processes.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot), financial tools (e.g., Excel, Google Sheets, NetSuite) and data reporting tools (Sigma, Tableau).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Ability to translate complex data into actionable insights and clear recommendations.
• Strong communication and interpersonal skills, with the ability to collaborate across departments and at the executive level
• Ability to deal with ambiguity and competing objectives.
  

Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply.

Benefits

Compensation:

Peaksware/MakeMusic is committed to fair and equitable compensation practices. The salary range for this role in Colorado is $79,022 - $131,704. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.

This role is eligible for variable compensation, including bonus.

Benefits and Perks

Health

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Paid Parental Leave
• Teladoc
• Employee Assistance Program (EAP)
• Additional coverage options such as accident and critical illness insurance and hospital indemnity

Disability and Life

• Company-paid Short Term Disability
• Company-paid Long Term Disability
• Company-paid Basic Life Insurance and AD&D
• Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child

Additional

• 401(K)
• 401(K) Matching
• Pet Insurance
• 9 paid holidays annually and unlimited Flexible Time Off (FTO)
• Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
• Access to the Performance and Recovery Center (PARC), our on-site fitness facility
• Employee only access to on-site locker rooms and showers
• Employee only access to secure, indoor bike storage
• Access to our onsite Music Studio
• An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
• Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
• Access to e-bikes available exclusively to Peaksware employees
• Significant investment in resources for employee growth and development
• Corporate discounts on select gym memberships and top brand gear
• Flexible work schedule in a culture of trust

Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.

Work Environment:

This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.

Travel:

Willingness and ability to travel up to 15% of the time. Anticipated travel to include internal company events, meetings and training as well as customer events, trade shows and customer visits.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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