As an Account Manager on the Customer Success team, you will manage post-sales relationships to ensure customer satisfaction and retention. Responsibilities include developing client relationships, responding to inquiries, training users, and tracking account performance. You will partner with sales to drive upsell opportunities, negotiate contracts, and identify growth opportunities within existing accounts.

As a Senior Account Manager, you will manage high- and mid-value accounts, ensuring customer retention and revenue growth through proactive engagement and strategic planning. You will enhance customer engagement, monitor account performance, and collaborate with internal teams to address customer needs and leverage growth opportunities.

The Vice President of Marketing will develop and execute the marketing vision and strategy for TrainingPeaks and TrainHeroic brands. Responsibilities include driving business growth, increasing customer engagement, and building brand leadership within the sports tech industry. The role involves strategic vision, customer acquisition, team leadership, partnership development, and overseeing marketing metrics.

As an Accounts Receivable Specialist, you will manage billing, research documentation for sales orders, process payments, and reconcile account discrepancies. You will liaise with customers regarding payment queries and work closely with the accounting, sales, and customer service teams to ensure accurate financial records and customer satisfaction.