As a Senior Specialist in Onboarding you will be responsible for running the global onboarding program for AEs joining Navan. This program runs from an AEs Month 0-6 in seat. You will own the delivery of this in partnership with Field Enablement, Sales Leadership and subject matter experts. You will measure the program's ongoing effectiveness and impact on ramping KPIs, using that data to make recommendations and implement changes as needed.
What you’ll do:
- Onboarding Program Development: run and continually optimize structured onboarding programs to ensure new hires are set up for success.
- Training & Facilitation: Conduct live and virtual onboarding sessions, ensuring engagement and knowledge retention.
- Cross-Functional Collaboration: Work closely with HR, Sales, Customer Success and Enablement teams to align onboarding content with company goals.
- Performance Measurement: Track and measure onboarding effectiveness through feedback and performance data.
- Process & Resource Optimization: Continuously refine onboarding materials, ensuring relevance and accessibility for new employees.
What we’re looking for:
- 2+ years of experience in productivity, enablement, or a related GTM role.
- Proven ability to execute projects with minimal supervision.
- Experience collaborating with cross-functional teams.
- Stakeholder Collaboration: Work closely with HR, Sales, Customer Success and Enablement teams to align onboarding with business needs.
- Clear Communication: Effectively deliver engaging training sessions and create comprehensive onboarding content.
- Project & Program Management: Manage multiple onboarding initiatives, ensuring timely execution and quality.
- Data-Driven Mindset: Analyze onboarding effectiveness using key performance metrics and feedback loops.
- Learning & Development Expertise: Knowledge of adult learning principles and instructional design methodologies.
- Technical Proficiency: Proficiency in learning management systems (LMS), Google Suite, and virtual training tools.
- This role will involve some travel
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$92,000—$145,000 USD
Top Skills
What the Team is Saying
What We Do
Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.
Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. In Oct 2022, Navan announced its Series G upround at a post-money valuation of $9.2B to help accelerate future growth plans.
In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as three days a week in-office.
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