Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
CAREER OPPORTUNITY OFFERING:
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- This position pays between $16.00 - $22.35/hr based on experience
The Senior Revenue Cycle Training Specialist collaborates and acts as the primary contact among divisions they support - teammates, leaders, clients, and other customers. The SSRCT will be responsible for accuracy and updating areas including but not limited to Education Station on TEDI, creation/adherence of operational guides, specialized projects, and workflow opportunities.
Essential Job Functions:
- Manage Education Station for appropriate and assigned divisions.
- Communication and Marketing- collaborate with leadership to develop optimization strategies, assist in development of operational guides, and acts as the main communications point of contact in and out of the department for best practice documentation, maintenance and monitoring of department of overall website maintenance, and support of standard operating procedures.
- Maintains training resources specific to their area, including but not limited to system specific operational guide, best practice documents, workday reference guides, payor portal guides, and other miscellaneous guides located in the ‘Workday and General Education’ of the Education Station.
- Responsible for developing and coordinating new best practice guides for any new Electronic Health Record (EHR) system and ensure the documentation maintains content that covers over 80% of the responsibilities, with a goal of 100% at all times.
- Regular audit of established documentation to ensure the training playbook for assigned division is up to date, pulling examples of different scenarios across the various EHR systems to ensure expected outcomes are being achieved.
- Creation, scheduling and producing/support of online/virtual training and events. These can be in the form of office hours or specific events due to changes in best practice documentation/system upgrades.
- This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Job Experience:
- 1 to 3 Years
Ensemble Required License:
- Certified Revenue Cycle Representative (CRCR) required within 9 months of hire - Company Paid
Job Experience:
- 3 to 5 years
Education Level:
- Associate’s degree or Equivalent Experience
Other Preferred Knowledge, Skills and Abilities:
- Must have excellent organizational and interpersonal skills, ability to make sound decisions, as well as communication and time management skills.
- Intermediate proficiency in Microsoft Excel and Word.
- Competence in SharePoint, Smartsheet, and project management programs.
- Required Minimum Education - Specialty/Major: Business, Communications, or similar
- Preferred Minimum Education: 4 year/ Bachelor’s Degree
- Minimum Years and Type of Experience: 2 years Administrative or Event/Meeting Coordination
- Other revenue cycle, coding, compliance or business certifications, such as Certification Healthcare Compliance (CHC), Certified Professional Coder (CPC), etc.
- Revenue Cycle training experience preferred
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
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Innovation
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Work-Life Flexibility
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Leadership
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Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
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Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
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Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
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Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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What We Do
Ensemble Health Partners is a leading innovator in revenue cycle management, helping healthcare providers improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies. Ensemble offers full revenue cycle outsourcing as well as a comprehensive suite of healthcare financial management point solutions. With clients spanning the U.S. and Europe, we have been helping to improve healthcare outcomes for millions of patients while saving hundreds of millions of dollars for healthcare providers. We are committed to bringing every provider that we support to the peak of revenue cycle excellence. Our approach forges true partnerships that dive deep into the details to find solutions and deliver results that last. Recognized with multiple industry awards and as a Becker’s Healthcare Top Workplace, Ensemble is setting a new standard for provider support services - redefining the possible in healthcare by empowering people to be the difference.
