Senior Quality Assurance Engineer

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Senior Quality Assurance Engineer is responsible for helping to maintain and improve quality standards for our products by ensuring that we diligently identify and remediate any new defects through application testing, system support and documentation. The incumbent in this role designs, modifies, develops, writes and implements test cases; supports and/or resolves issues with software applications and components; works from written specifications and pre-established guidelines to perform the functions of the job and maintains documentation of process flow. He/She works closely with other QA Engineers, Software Engineers, IT Architects, Product Owners and other technical professionals to ensure that specifications that are clearly articulated have been met.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Creates, executes and manages test plans/test cases across the entire spectrum of quality assurance, including but not limited to: exploratory tests, acceptance tests, functional tests, regression tests, smoke tests, usability tests, performance tests, etc.

• Performs black box and/or white box testing as needed.

• Writes automated selenium and API scripts.

• Communicates quality issues and risks to the software development teams and technical leaders.

• Works with multiple application development, architecture and network teams to identify, diagnose and report on application issues.

• Provides engineering support for testing approach design and tools on projects of peers and junior associates.

• Assists with creating and performing repeatable testing procedures and processes.

• Defines regression cases and makes suggestions for automation.

• Provides feedback and recommendations to Developers on software usability and functionality.

• Scrum Team member actively participates in all scrum ceremonies.

• Analyzes requirements (user stories and acceptance criteria).

• Details preliminary set of tasks for each User Story.

• Coordinates with management to ensure identification of appropriate schedules, goals, design criteria, methodology, etc. Completes assigned tasks thoroughly and on time. Escalates appropriately, if deadlines are in danger of being missed.

• Manages projects to deadlines while avoiding undue time crunch for self and project team. Manages projects while accepting responsibility over a specialized area.

• Provides good, clear communications to stakeholders, setting expectations. Relies on own judgment, with feedback from Manager.

• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Advanced familiarity with quality assurance methodologies and objectives

• A product-centric mindset and the ability to ask questions in order to improve the product, not only in its technical implementation but also in how well it is serving the needs of our customers

• Ability to translate technical requirements and specifications into deliverable test cases/scripts and analyze logs

• Keen ability to Identify and anticipate problems and solutions

• Largely self-directed. May provide direction to individuals or small teams

• Breaks multi-week objectives into tasks. Can decompose tasks and provide definition for others

• Expert in at least 2 domains or technologies. Intermediate competency in most domains or technologies used in team

• Improves team productivity. Participates in recruiting

• Well-respected and viewed as a key contributor cross-functionally. Influences and builds consensus across diverse team(s). Can articulate core controls and requirements to business units, is also able to understand business requirements into Core controls

• Takes a proactive role in developing actionable programs that drive improvements and increases productivity/revenue/customer value. Mentors junior team members effectively. Creates a positive learning environment. Sets measurable objectives

• Able to have critical interactions in a calm and professional manner. Ability to identify personal development goals as part of yearly review. Able to align core controls to business requirements

• Provides solution-driven thought leadership for affiliated team

• Ability to learn and implement new technologies and processes

• Excellent interpersonal, organizational, and time management skills

• Ability to create technical documentation describing proposed functionalities and story test

• Familiarity with databases and knowledge of SQL

• Ability to write and debug clean code in any major programming language using relevant tools and frameworks to solve problems efficiently.

• Advanced skill in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time

• Spoken and written fluency in English

• This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• BA/BS degree in Computer Science or a related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required

• A minimum of 5 years of IT-related work experience

• A minimum of 3 years’ experience with manual testing, API testing, Integration testing and troubleshooting required

• Advanced level experience in quality assurance and/or equivalent