Company Description
About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.
About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Job Description
Business Unit Mission:
M3 Global Research is seeking an experienced Senior QA Lead to join our Quality Assurance team. This role will be pivotal in ensuring the delivery of high-quality, reliable software by establishing automation testing frameworks, defining testing strategies, and guiding the QA team. The ideal candidate has a strong background in automation testing, excellent problem-solving skills, and a keen attention to detail, working closely with stakeholders to align QA processes with business goals.
Essential Duties and Responsibilities:
- Develop and implement a robust automation testing strategy, ensuring scalability and efficiency in the testing process.
- Lead the design and execution of test cases, test scripts, and test data to validate software quality.\Collaborate with cross-functional teams to understand project requirements and provide testing expertise during all phases of the software development lifecycle.
- Mentor and guide junior QA team members, promoting best practices in test automation and manual testing.
- Establish and monitor key metrics to track QA performance, quality improvement, and testing coverage.
- Identify and troubleshoot complex issues in testing environments and production.
Outcomes:
- Ensure high-quality releases with minimal defects in production.
- Establish and maintain a strong automation framework that enhances test coverage and efficiency.
- Build effective working relationships with stakeholders, ensuring alignment on quality standards and expectations.
Competencies:
- Analytical mindset with attention to detail.
- Strong communication and interpersonal skills for cross-department collaboration.
- Ability to work in a fast-paced, agile environment.
Knowledge and Skills:
- Proficiency with automation tools and frameworks (e.g., Selenium, Appium, Cypress).
- Strong knowledge of testing methodologies, including functional, regression, and performance testing.
- Familiarity with CI/CD pipelines and integration of automated tests.
- Experience in scripting languages (e.g., Python, JavaScript) and SQL.
Experiences: 5+ years of experience in QA, with at least 2+ years in automation testing.
Qualifications
Education and Training Required:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
Top Skills
What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe.
M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services.
M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
