ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
Role Overview
ID.me is seeking a motivated and detail-oriented Proposal Manager to join the team. In this role, you will own the end-to-end process to complete complex, technical proposals. You will work closely with our Sales, Engineering, Product, Security, and Fraud teams to draft, edit and deliver high quality responses to Request for Information (RFIs), Requests for Proposal (RFPs), and assist with our yearly compliance audits. This position requires meticulous attention to detail, a passion for crafting persuasive value propositions, and excellent organizational capabilities.
If you love the fast-paced environment of a startup, working with smart people, and opportunities for fast growth then this is an incredibly unique opportunity to join an accomplished team as we scale.
Candidates must be located in Mountain View, CA or within commutable distance to McLean, VA (Tyson's Corner).
Responsibilities
- Drive the development, coordination, and completion of proposals from proposal kickoff preparation through final submissions
- Manage individual proposal responses, including outlining win themes, describing technical solutions, articulating the value proposition, and ensuring high-quality writing while achieving tight deadlines.
- Analyze RFIs, RFQs and RFPs to outline the technical requirements, structure the overall response, leverage pre-existing content, and identify information gaps
- Collaborate cross-functionally with various stakeholders to draft, develop, and write compelling value propositions and technical sales documentation
- Ensure a clear understanding of the requirements and the technical solution are well-articulated and consistent throughout final proposal documents
- Edit and maintain a content library of technical sales topics, updating previously developed material and adding new information as appropriate
- Organize and prepare information and data for use in a wide variety of complex technical proposals
- Write persuasively about complex technical concepts related to digital identity, SaaS, cyber security, and fraud prevention
- Use a detail oriented approach to responding to security questionnaires
- Continuously improve proposal writing processes by reflecting and learning from previous proposal efforts
- Prepare deliverables, including online submissions, electronic documents, and hard copies
- Assist with yearly compliance audit documentation processes
Ideal Qualifications
- Bachelor’s degree required
- 5+ years of proposal writing and management experience including drafting, reviewing, and editing proposals
- Experience managing complex, performance-based proposals, involving cross-functional teams
- Excellent writing and editing skills, including experience with technical writing and editing
- Ability to work proactively and independently to provide high quality proposal responses, while managing multiple efforts and meeting tight deadlines
- Highly organized with the ability to prioritize tasks for a team of subject matter experts
- Strong verbal communication and interpersonal skills
- APMP Certification preferred
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
Pay Range
$115,000—$153,000 USD
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.
Top Skills
What We Do
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with 31 states, multiple federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and group affiliation verification for organizations across sectors.
The company's technology meets the highest federal standards and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me is the only provider with video chat and in-person verification, increasing access and equity. The team is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
Our Mission is to make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
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