Senior Project Manager

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Project Manager with the resources to solve critical problems for the future of our business, which is why we need you.

Role Summary:

• Manage successful delivery of the business projects within the assigned value stream
• Responsible for the end-to-end planning and implementation of a major work stream that is critical to running business operations
• Effectively manage the overall project budget, resource plans, scope and timelines to achieve on-time delivery
• Meet the Manulife Project governance standards and requirements throughout the lifecycle of the project
• Contribute to improvement and strengthening of project delivery standards and processes

Job Description: 

• Lead cross-functional project teams to deliver business critical projects
• Drive decisions regarding project priorities/business requirements to manage project scope, budget, resources and delivery risks
• Ensure quality of deliverables and compliance with internal procedures and policies
• Build & maintain working relationships with IT and business stakeholders for project control
• Manage dependencies within program streams and between projects with complex dependencies
• Manage project deadlines, breakdown tasks, set targets and push the team to ensure timeliness
• Provide feedback, advice, guidance and encouragement to the team members
• Proactively recognize warning signs, raise risks and issues in a timely manner, develop risk mitigation plans to resolve risks & issues
• Communicate with the team frequently to update them about project progress and status updates
• Take ownership of the project budget, scope, timeline and effectively manage baseline change control
• Prepare project status reports on a weekly basis to update the management team and seek assistance when required

Experiences (must have) :

• 10 or more years of experience managing business critical projects end to end (experience across PMLC and SDLC)
• Past experience leading large programs with multiple projects with strong leadership in strategy, implementation and delegation
• 5 or more years in the insurance industry (Life preferred)
• Past experience specifically managing large scale cross-functional teams, offshore delivery vendors
• Past experience working in both Waterfall and Agile delivery environment in the insurance industry
• Experience in delivering projects under a regulatory environment in the financial services industry

Skills & Competencies (must have):

• Demonstrate excellent leadership, diplomatic and motivational skills to lead cross-functional teams and coach/advise peers and staff
• Strong planning and organization skills with the ability to adapt to changes or  unforeseen circumstances
• Ability to manage budgets and resource capacity for projects
• Strong team building and motivational skills to resolve conflicts and focus on the delivery outcome
• Excellent communication skills (verbal, written, presentation)
• Excellent time management skills, goal setting and follow-up
• Thorough understanding of insurance products and insurance operations
• Team player, self-motivated, confident and results-driven
• Proficient in project management tools, templates and project life cycle
• Bilingual in English (speak/read/write) and Japanese (speak/read/write)

Other Qualifications (public certifications, etc):

• Bachelor's degree in business administration or related field preferred
• Bachelor's degree or certificate in computer science, software engineering
• Project Management certification strongly preferred (PMP, Prince2)
• Understanding of Agile & DevOps practices as applied to project management

Internal Guidelines about Work from Home:

Hybrid Model, following Manulife’s Working Better guidelines.

Over time:

10-30 hours/month.

Salary:

Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.

Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours:

Standard Working Hours: 9:00am - 5:00pm  (Include 1 hour break. Flex-time system available)

Benefits:

Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

Holidays/Vacations:

Saturdays and Sundays

National Holidays

Year-end and new year holidays (December 30, December 31, January 2 and January 3)

Annual Paid Holiday

For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)

Location:

Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

What motivates you?

• You obsess about customers, listen, engage and act for their benefit 
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters 
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success 
• A bold ambition and set of goals to be a leader in driving transformation in our industry 
• Our best. Every day. 

Learn more about opportunities with us at jobs.manulife.com    

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid